Minato hotel rooms a the Okura Hotels & Resorts

"Multi language speaking staff, very clean, not far from Shinjuku Station. Will return! "

"Great location, clean but too small kind of claustrophobic "

"Excellent stay. Very professional and friendly staff, clean rooms and easy access to any train stations. "

"The staff were absolutely incredible. They always answered any queries with utmost energy and care. They were always smiling and ensured we left satisfied."

"Walls was dirty but hotel clean. "

"very good"

"Overall was an incredible stay! When we checked in our first room smelled terribly of cigarette smoke although it was a non smoking room. They quickly transferred us to a new room that was MUCH better. Service was amazing and the staff is what you’d expect from a five star. My only recommendation would have been to offer better coffee in the morning and to perhaps have offered something in place of our first night spent in the smoky room. Rooms are big for Tokyo and the views are incredible! Despite being a bit dated they are clean and appointed, just be sure to ask that your room was NEVER a smoking room. Breakfast buffet is great, only thing again is to have better coffee. "

"Beautiful setup. Breakfast suitable for vegetarian and vegans. Room size is decent and well maintained rooms. Safe for family with children. Good room service. We had a guest for a day out of our 5 night stay and they didn’t charge us for that. "

"Great breakfast choices, comfortable rooms and walking distance to places and rail"