Ratings based on 988 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Wonderful women’s spa! Close to everything! The only issue I had was trying to charge my phone at night. Turning out the lights meant shutting down the power grid in the room. Everything else was absolutely amazing!
by A verified traveler
Posted 7 Jun 2024
Excellent location. Friendly and efficient service. I love this place!
by A verified traveler
Posted 4 Jun 2024
It is close to the Kyoto Station, easy access to trains, metro and bus. The onsen is small compare to the hotel size but better than none. Dinning area always packed with people and need to queue up to be seated and for the food. More western option for breakfast would be perfect.
by A verified traveler
Posted 25 May 2024
the front desk staff spoke limited English
by A verified traveler
Posted 20 May 2024
Great place stayed for Kyoto visit. Close to Kyoto station, great facilities, clean and nice breakfast buffet.
by A verified traveler
Posted 13 May 2024
Hotel Elcient is located across from the East exit of Kyoto station. The location is so convenient with lots of shopping, dining and tourist sites close by. Its so easy to get around Kyoto with it's location so close to Kyoto station (once you familiarize yourself to the station). Make sure to spend time at Kyoto Station as it's so beautiful with rooftop garden, views, restaurants, shopping, light shows etc. The rooms are clean, spacious
(for Japan standards) and have great amenties. The onsen is excellent and the breakfast buffet is plentiful with both Japanese and Western options. The staff are hard working and very friendly. I highly recommend this hotel.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024
The place was great, the staff so helpful always trying to communicate even if just some spoke English, super clean, really comfortable. Breakfast options were varied and.
Incredible value for the price.
by A verified traveler from Singapore
Posted 29 Apr 2024
Overall is ok
by A verified traveler from New Castle
Posted 10 Apr 2024
Very close to train station, great breakfast
