Ratings based on 684 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Very convenient location with everything we need to be comfortable.
Comment from Hotel Management
15 Jun 2024 by Sotetsu Fresa Inn Osaka Shinsaibashi: Front Desk, Hotel Management
Thank you very much for staying at the Sotetsu Fresa Inn Osaka Shinsaibashi.Our hotel is conveniently located near Shinsaibashi Station and the Shinsaibashisuji shopping district.We hope you will use our hotel again when you visit Osaka.We look forward to serving you.
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Sotetsu Fresa Inn Osaka Shinsaibashi Frontdesk, Hotel Management
Thank you for staying at Sotetsu Fresa Inn Osaka Shinsaibashi.Please use our hotel again when you come to Osaka.All our staff look forward to welcoming you.
by A verified traveler
Posted 12 Jun 2024
I liked how it wasn’t far from the malls or subway very quiet where it is as well would definitely come back to this location in the future.
Comment from Hotel Management
12 Jun 2024 by 相鉄フレッサイン大阪心斎橋 フロント, Hotel Management
Thank you for your comment despite your busy schedule.Our hotel is close to the station, so we hope that getting around will be easier. There is a shopping street along the way from the station to the hotel, so there are various restaurants and shops.It's also close to Shinsaibashi-suji, so we think you'll have fun shopping there.If you have the opportunity, we hope that you will stay at our hotel again. Thank you for your continued support.
by A verified traveler
Posted 7 Jun 2024
The location was great
Comment from Hotel Management
7 Jun 2024 by Sotetsu Fresa Inn Osaka Shinsaibashi, Hotel Management
Thank you very much for staying at Sotetsu Fresa Inn Osaka Shinsaibashi. Also, thank you for taking the time out of your busy schedule to write a review.We are very happy to receive your kind words of praise regarding our location.Thank you for your valuable feedback.We will continue to work hard to improve our services so that you will be more satisfied.Thank you for your continued support.We look forward to your next visit.
by A verified traveler
Posted 6 Jun 2024
Close to subway. Lots to do around the area. Rooms small but who cares all the rooms in Japan are small.
Very convenient location. Would stay again
Comment from Hotel Management
6 Jun 2024 by Sotetsu Fresa Inn Osaka Shinsaibashi Frontdesk, Hotel Management
Thank you very much for choosing Sotetsu Fresa Inn Osaka Shinsaibashi.Our hotel is within walking distance to Shinsaibashi and Nagahoribashi stations. We are very happy to hear that you are satisfied with our services.We hope you will use our hotel again when you come to Osaka.Our staff is looking forward to serving you.
by A verified traveler
Posted 3 Jun 2024
Very clean, staff was nice, location is great: walking distance to shopping, restaurants, railway and I felt safe in that area. I loved my bathroom better than my own at home! I also loved the comfy pajamas.
Comment from Hotel Management
3 Jun 2024 by Sotetsu Fresa Inn Osaka Shinsaibashi Front Desk, Hotel Management
Thank you very much for staying at Sotetsu Fresa Inn Osaka Shinsaibashi. Also, thank you for taking the time out of your busy schedule to write a review.We are very happy to receive so many compliments.Thank you for your valuable feedback.We will continue to work hard to improve our services so that you will be more satisfied.Thank you for your continued support.We look forward to your next visit.
by A verified traveler
Posted 21 Apr 2024
All good
Comment from Hotel Management
21 Apr 2024 by Sotetsu Fresa Inn Osaka Shinsaibashi, Hotel Management
Thank you very much for staying at Sotetsu Fresa Inn Osaka Shinsaibashi. Also, thank you for taking the time out of your busy schedule to write a review.We are also very happy to receive your kind words of praise.We will continue to work hard to improve our services so that you will be more satisfied.Thank you for your continued support.We look forward to your next visit.
by A verified traveler
Posted 18 Apr 2024
The best hotel we stayed in during our trip! The hotel was newly built and modern, clean, spacious, quiet, and walking distance to Dotonbori, Shinsaibashi shopping streets, lots of local restaurants and underground train stations all within 5 to 10 minutes. The laundry was easy to use with English instructions. Staff were kind and respectful. I couldnt recommend this hotel more. We stayed at the Sotetsu Fresa Inn in Kyoto and Roppongi as well and they were slightly older but still good.
Comment from Hotel Management
18 Apr 2024 by Sotetsu Fresa Inn Osaka Shinsaibashi, Hotel Management
Thank you for using Sotetsu Fresa Inn Osaka Shinsaibashi.It seems that you enjoyed shopping and eating and drinking.The hotel has good access to the subway, and there is an underground shopping mall nearby.And you can take the subway.From now on, many festivals will be held in various parts of Osaka.There will be fireworks and Bon dance, so please come and join us.If you come to Osaka again, please come and see us.I hope to see you again.
by A verified traveler
Posted 18 Apr 2024
Great room and just a 10min walk to Dotonbori or America-Mura for shopping and eating. Highly recommend!
Comment from Hotel Management
18 Apr 2024 by Sotetsu Fresa Inn Osaka Shinsaibashi, Hotel Management
Thank you for using Sotetsu Fresa Inn Osaka Shinsaibashi.Our hotel is located in the center of Osaka, so you won't have any inconvenience. Kuromon Market is also recommended when you're walking around Osaka.There are also many delicious restaurants in Dotonbori along the narrow alleys.When you come to Osaka again, please look for this hidden gem.I hope to see you again.
by A verified traveler
Posted 7 Apr 2024
This place has space! And great price too
Comment from Hotel Management
7 Apr 2024 by Sotetsu Fresa Inn Osaka Shinsaibashi, Hotel Management
Thank you for using Sotetsu Fresa Inn Osaka Shinsaibashi.We are always waiting for you.If you ever come to Osaka again, please come see us.We'll be expecting you.
