Ratings based on 225 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Great property and the staff were super attentive and lovely. Only issue we found was that the toilet did seem to smell, not enough to put us off. Definitely great property and would definitely book again.
Comment from Hotel Management
4 Jun 2024 by Henn na Hotel Osaka Namba, Hotel Management
Thank you very much for choosing our hotel out of many accommodation facilities.We would like to thank you again for taking the time out of your busy schedule to give us your compliments after your trip.We apologize for any inconvenience caused regarding the toilet.All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 31 May 2024
Great location.
Comment from Hotel Management
1 Jun 2024 by Henn na Hotel Osaka Namba, Hotel Management
Thank you very much for staying at Henn na Hotel Osaka Namba.We would also like to thank you for your feedback.All of our staff members look forward to choosing our hotel when you come to Osaka again.
by A verified traveler
Posted 20 May 2024
とても快適でした。
アメニティも良かったです。
Comment from Hotel Management
20 May 2024 by 変なホテル大阪なんば, Hotel Management
この度は、変なホテル大阪なんばにご滞在いただきまして、誠にありがとうございました。当ホテルにご滞在いただき、快適にお過ごしいただけましたご様子が拝見でき、大変嬉しく存じます。アメニティに関しましても、お褒めのお言葉をいただき嬉しく存じます。是非、また大阪へお越しいただけます際には、当ホテルをお選びいただけますようスタッフ一同、心よりお待ち申し上げております。
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
7 Jun 2024 by Henn na Hotel Osaka Namba, Hotel Management
Thank you very much for using Henn na Hotel Osaka Namba.All of our staff members are very happy that you took the time out of your busy schedule to give us such a great review.Our entire staff will work hard to ensure that you will choose our hotel again the next time you visit.All of our staff and dinosaurs are looking forward to the day when we can meet again.
by A verified traveler
Posted 16 May 2024
Location was very convenient, within 5 min walking distance has you covered with multiple restaurants, misc shops, and the train station. Rooms were spacious and clean. And the staff were very attentive and helpful.
Comment from Hotel Management
16 May 2024 by Henn na Hotel Osaka Namba, Hotel Management
Thank you very much for staying at Henn na Hotel Osaka Namba.We would also like to thank you for your kind words and evaluation.All of our staff are looking forward to welcoming you back to our hotel.
by A verified traveler
Posted 13 May 2024
Easy check in and out, great staff and shops within walking distance.
Comment from Hotel Management
13 May 2024 by Henn na Hotel Osaka Namba., Hotel Management
Thank you very much for staying at Henn na Hotel Osaka Namba.We are glad to hear that our colleagues were able to treat our customers with kindness.We would also like to thank you for your kind words and evaluation.All of our employees are looking forward to the day when we can welcome you back to our hotel.
by A verified traveler
Posted 13 May 2024
Very courteous staff.😃
Comment from Hotel Management
14 May 2024 by Henn na Hotel Osaka Namba, Hotel Management
Thank you very much for using Henn na Hotel Osaka Namba. We would also like to thank you for taking the time out of your busy schedule to provide us with your evaluations and comments. We are very happy to read your comments and thank you for your compliments about our hotel. I look forward to meeting again.
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Henn na Hotel Osaka Namba, Hotel Management
Thank you for staying at our hotel and sharing your review with us.We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
4 May 2024 by Henn na Hotel Osaka Namba, Hotel Management
Thank you very much for choosing our hotel out of many accommodation facilities.We are very happy to hear that you were satisfied with your stay.We hope that you will choose our hotel the next time you come to Osaka.
by A verified traveler
Posted 12 Apr 2024
Best location friendly and Helpful staff best service.
Comment from Hotel Management
13 Apr 2024 by Henn na Hotel Osaka Namba, Hotel Management
Thank you very much for using Henn na Hotel Osaka Namba.Thank you very much for taking your valuable time and giving us your evaluation and comments.After reading your comments, I am very happy to see that this stay met your expectations.In particular, thank you for praising the hotel's service.We work hard every day to provide services that please our customers, so your words are an encouragement to us.We will continue to work hard to please our customers, living up to the name "Henn na Hotel Continuously changing and evolving."We hope that you will consider staying at our hotel when you come to Osaka.We look forward to seeing you again.
