Ratings based on 4 Verified Reviews

4.5 out of 5
4.8 Room cleanliness
4.8 Service & staff
3.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Feb 2020 on Orbitz
Comment from Hotel Management
6 Feb 2020 by 湖城閣, Hotel Management
Please stay again Thank you
4 out of 5
by A verified traveler

Posted 18 Jul 2019
We had a 2 day stay at the property. The staff was really nice. I send them an email with our train time and they came to pick us up. The facility is older, but really clean. The Onsen open bath is really nice, in a nice setting. The indoor onsen is really nice, older but the water is great. The dinner and breakfast was really good. The staff was really accommodating and spoke enough english to help. The little village has some basic stores, enough to find lunch and other essentials. Plus: - nice outdoor onsen - very friendly staff - quiet property, with nice surrounding, in the country side. Minus: - older property, no internet - mosquito outdoor, so come prepare
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2019
4 out of 5
by A verified traveler

Posted 29 Apr 2019 on Hotels
Mixed gender Outdoor Onsen is great and very rare in Japan.