Ratings based on 29 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
4.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
A wonderful stay
Posted 28 May 2023 on HotelsWe had an amazing time here, everyone was SO friendly. The onsen was lovely and the rooms had everything we needed.
The staff were really lovely and took time to show us the best bits about town, they made sure we saw the fireflies and the mechanical clock, plus great places to eat.
Friendly not flashy.
by A verified traveler
Posted 5 Feb 2019
The staff were pretty unfriendly, and at reception insisted we pay again even though we had already paid through Expedia. Only after about five minutes did the staff come back and tell us, oops, they'd been working off a bill for the wrong guest. There wasn't any apology. The room was barebones and the futons were thin and uncomfortable. The breakfast was so-so. There is no coffee maker in the room -- you have to pay extra for coffee from a machine. The baths were the only nice part of our stay, and very relaxing. I'd say mediocre overall.
by Dana
Outstanding Service!!
Posted 8 Apr 2017 on HotelsAmazing! We loved this hotel the most from our three week trip to Japan! The service was outstanding and the hot springs was beautiful. I would definitely come back.
by A verified traveler
Posted 12 May 2024
目的地に一番近いので何度か利用させて頂いてます。ビジネス利用ですが温泉付きでビジネスホテルの価格で泊まれるのは大変助かります。
by A verified traveler
Posted 3 Apr 2024
by A verified traveler
Posted 23 Dec 2023 on Hotels
by A verified traveler
Posted 16 Dec 2023 on Hotels
by A verified traveler
Posted 7 Dec 2023
思った以上に良かったです。少し施設が古いのが気になりましたがレトロな感じと思えば楽しめました。また泊まりたいです
by A verified traveler
Posted 5 Oct 2023 on Hotels
by A verified traveler
Posted 4 Oct 2023
全体的に満足ですが、細かい指摘をすると、
水道の出が悪い。トイレの換気扇が作動しない。
の２点が残念でした。
