Ratings based on 225 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Lovely stay, only issue was we weren't given an ice pal. Also tv could have more apps. Loved the breakfast and the room. The staff was amazing
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Ian, Thank you for being our guest at Residence Inn Milwaukee Brookfield. We are glad that your room provided all the relaxation and comforts of home. We are also happy you enjoyed our delicious breakfast. However, we regret not meeting all your expectations and have taken note of your additional feedback. We will share your comments appropriately. Thank you again, and we look forward to your next visit. Best Regards,Mark OstendorfGeneral Manager
by A verified traveler
Posted 10 May 2024
Breakfast was delicious and staff was nice
Comment from Hotel Management
11 May 2024 by General Manager, Hotel Management
Dear Casey, Thank you for the excellent review of Residence Inn Milwaukee Brookfield. We are delighted that we were a memorable part of your vacation and you enjoyed our delicious breakfast. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We look forward to welcoming you back on your next visit to the area.Best Regards,Mark OstendorfGeneral Manager
by A verified traveler
Posted 10 May 2024
Staff members were hesitant to provide more than the minimum. Check out time was incorrectly posted on the door inside the room.
Comment from Hotel Management
11 May 2024 by General Manager, Hotel Management
Dear Julia, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We have also taken note of your additional remarks and shared them appropriately. We are truly sorry and hope you will consider giving us a second chance in the future.Best Regards,Mark OstendorfGeneral Manager
by A verified traveler
Posted 21 Apr 2024
Location was perfect on a golf course. Enjoyed the surroundings with nature.
Comment from Hotel Management
24 Apr 2024 by GENERAL MANAGER, Hotel Management
Dear Kimberlee, Thank you for the kind review of Residence Inn Milwaukee Brookfield. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful, unique property. We work hard to deliver a great experience for all of our guests, so we celebrate reviews such as yours. Brookfield and Greater Milwaukee have much to explore, and we look forward to welcoming you back on your next visit to the area.Best Regards,Mark Ostendorf,General Manager
by A verified traveler
Posted 19 Apr 2024
Accommodations were great!!!
Comment from Hotel Management
20 Apr 2024 by General Manager, Hotel Management
Dear David, It was a pleasure to welcome you to Residence Inn Milwaukee Brookfield. We are pleased that your experience was perfect from beginning to end. We are also glad that your room provided all the relaxation and comforts of home. We want each of our guests to leave feeling rejuvenated while our team seamlessly takes care of all the details. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon.Best Regards,Mark Ostendorf,General Manager
by A verified traveler
Posted 13 Mar 2024
Comment from Hotel Management
3 Apr 2024 by General Manager, Hotel Management
Dear Kelly, All of us at Residence Inn Milwaukee Brookfield appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.Best Regards,Mark OstendorfGeneral Manager
by A verified traveler
Posted 11 Mar 2024
Very nice, quiet rooms. Good breakfast. Pleasant and courteous staff.
Comment from Hotel Management
12 Mar 2024 by General Manager, Hotel Management
Dear Martha, Thank you for choosing the Residence Inn Milwaukee Brookfield for your visit to our city and for sharing your review. We love to read that you rested well in our comfortable accommodations and our amenities were perfect for your needs. Thank you once more, and we hope you will make us your home the next time you are in this area.Best Regards,Mark OstendorfGeneral Manager
by A verified traveler
Posted 10 Mar 2024
It was very private, beautifully appointed, comfortable room and great service
Comment from Hotel Management
11 Mar 2024 by General Manager, Hotel Management
Dear Che, Thank you for choosing Residence Inn Milwaukee Brookfield for your recent stay. We are pleased to know that you enjoyed our beautiful property, the refreshing accommodations, and the excellent service provided by our devoted staff. We appreciate your feedback and hope to welcome you back soon.Best Regards,Mark OstendorfGeneral Manager
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
30 Mar 2024 by General Manager, Hotel Management
Dear Kelly, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Milwaukee Brookfield, and we look forward to welcoming you back soon.Best Regards,Mark OstendorfGeneral Manager
by A verified traveler
Posted 25 Feb 2024
The staff is always kind and courteous, even very accommodating when they're are any issues.
Comment from Hotel Management
25 Feb 2024 by General Manager, Hotel Management
Dear Rosa, Thank you for your review regarding your stay at Residence Inn Milwaukee Brookfield. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to the Brookfield and Greater Milwaukee area.Best Regards,Mark OstendorfGeneral Manager
