Ratings based on 570 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Weve stayed at a few other hotels in the area but will ALWAYS return here. Love the location, the staff is always great. One comment the lobby furniture as well as the furniture in the rooms could be either cleaned or updated. The mattresses are grwat. Will be back in August.
Comment from Hotel Management
24 May 2024 by Sand, Hotel Management
Sandy,Thank you for your review. We are happy to hear that you enjoyed your experience with us and we look forward to your return in August.Yours in hospitality,Jeff Calimlim General Manager
by A verified traveler
Posted 21 May 2024
Quiet and clean
Comment from Hotel Management
21 May 2024 by Dan, Hotel Management
Dan,Thank you do much for the 5star review. We look forward to seeing you again soon when you return to the area next.Yours in hospitality,Jeff Calimlim General Manager
by A verified traveler
Posted 19 May 2024
Room had problems cooling down and air conditioner sounded like a jet plan. Would never stay again for that price. Kids running around the halls
Comment from Hotel Management
19 May 2024 by Andrew, Hotel Management
Andrew,Thank you for your review and I apologize about the problem with the ac you experienced during your stay. In the future please give the front desk a call as we could have assisted with helping you on this. Once again my apologies and I would like to give us a try another time and to call me directly and I will assist you to make things right. Yours in hospitality,Jeff Calimlim General Manager
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Sharon , Hotel Management
Sharon,Thank you for the 5 star review we look forward to seeing you soon when you return to the area next.Yours in hospitality,Jeff CalimlimGeneral Manager
by A verified traveler
Posted 1 Apr 2024
The staff of this property were all kind and helpful. The rooms and main area of the hotel were clean. I would recommend this hotel:)
Comment from Hotel Management
1 Apr 2024 by Angela , Hotel Management
Angela,Thank you so much for the great 5 star review! We look forward to seeing you again soon when you return to the Franklin area next.Kind regards,Jeff Calimlim General Manager
by A verified traveler
Posted 1 Apr 2024
this location is consistently clean, quiet and modern. Beds and linens great, temperature controls much better than average for this price range. Very good breakfast buffet. Rooms are well kept and staff is attentive.
Comment from Hotel Management
1 Apr 2024 by Harold, Hotel Management
Harold,Thank you for the great review and we look forward to seeing you soon when you return to the area next.Yours in hospitality,Jeff Calimlim General Manager
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Josie , Hotel Management
Thank you for staying with us and we look forward to having you back when you return to the area next.
by A verified traveler
Posted 17 Mar 2024
Beds smelled like terrible order otherwise room was really neat & clean
by A verified traveler
Posted 25 Feb 2024
A
Comment from Hotel Management
13 Mar 2024 by miroslaw, Hotel Management
Thank you Miroslaw! We hope to see you again soon.Warm regards,Jeff CalimlimGeneral Manager
by A verified traveler
Posted 18 Feb 2024
Everything was beautiful thank you
Comment from Hotel Management
13 Mar 2024 by Rosemarie, Hotel Management
Thank you Rosemarie! We look forward to seeing you again soon.Warm regards,Jeff CalimlimGeneral Manager
