Ratings based on 993 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Fairly loud at night. Shower head was ridiculous. Otherwise very comfortable and clean.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Angela, Hotel Management
Thank you for staying with us. We hope to welcome you back in the future.
by A verified traveler
Posted 29 May 2024
Great stay for work!
Comment from Hotel Management
12 Jun 2024 by Angela, Hotel Management
Thank you for staying with us. We hope to welcome you back next time you are in town for work.
by A verified traveler
Posted 15 May 2024
Room was clean, staff was very friendly and helpful. It would have been nice to have a safe in the room.
Comment from Hotel Management
15 May 2024 by Angela, Hotel Management
Thank you for your kind words and for rating your stay with us. We're delighted to hear that you found the room clean and our staff friendly and helpful.We appreciate your suggestion about having a safe in the room. Your feedback is valuable to us, and we will certainly consider this as we work on improving our amenities.We hope to welcome you back to the Hampton Inn Brookfield soon and provide an even better experience.
by A verified traveler
Posted 12 May 2024
Nothing special about the stay no wow factors … average … one thing would be nice is having a safe in the room
Comment from Hotel Management
15 May 2024 by Angela, Hotel Management
Thank you for taking the time to share your feedback with us. We appreciate your honest comments and are sorry to hear that your stay was just average.We value your suggestion about having a safe in the room and will certainly consider this as we look to improve our amenities.Your insights help us enhance our services, and we hope to have the opportunity to provide you with a more memorable experience in the future.
by A verified traveler
Posted 28 Apr 2024
It was smaller than the other Hampton Inn’s we’ve stayed at. They claimed they couldn’t provide a hard copy receipt and assured me Expedia would email a copy, however I have yet to see one.
Comment from Hotel Management
15 May 2024 by Angela, Hotel Management
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the size of our facility and the issues with your receipt.Regarding the receipt, please contact Expedia directly to ensure you receive the necessary documentation promptly.We appreciate your feedback and hope to have the opportunity to welcome you back and provide a seamless experience next time.
by A verified traveler
Posted 28 Apr 2024
Everything clean and functional
Comment from Hotel Management
15 May 2024 by Angela, Hotel Management
Thank you for completing our survey and sharing your positive feedback. We are delighted to hear that you found everything clean and functional during your stay at the Hampton Inn Brookfield. Your satisfaction is our top priority, and we hope to welcome you back soon!
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
15 May 2024 by Angela, Hotel Management
Thank you for completing our survey. We noticed you gave us a rating of one and would like to learn more about your experience to improve our services. Please let us know what we can do better.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
15 May 2024 by Angela, Hotel Management
thank you for choosing the Hampton Inn Brookfield for your recent stay in the area. We hope you had a wonderful time and enjoyed our services.We look forward to welcoming you back soon!
by A verified traveler from Burien
Posted 29 Mar 2024
No hot water or water pressure
Comment from Hotel Management
31 Mar 2024 by Angela, Hotel Management
We apologize for the inconvenience of the water issues. Luckily, we were able to get that resolved. We hope you will give us another chance in the future.
