Ratings based on 22 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2023 on Hotels
Comment from Hotel Management
28 Nov 2023 by Adam, Hotel Management
Thanks Dylan, always a pleasure to host you at our apartments.
by A verified traveler
Posted 6 Oct 2023 on Hotels
Comment from Hotel Management
28 Nov 2023 by Adam, Hotel Management
Thanks Dylan, always a pleasure to host you at our apartments.
by A verified traveler
Posted 8 Jul 2023 on Hotels
Comment from Hotel Management
10 Jul 2023 by Adam, Hotel Management
Many thanks Sean, hope to be welcome you back again in future.
by A verified traveler
Perfect location
Posted 18 Dec 2022 on HotelsPerfectly placed apartment in The Hub.
Cleaned and well maintained.
Easy instructions to obtain keys and parking.
One griped was that it is close to the bar in the square so Thursday and Friday you’ll get music played until late and the bedroom window is right outside. This isn’t an issue but is the only thing I would say is not 5 stars.
Will definitely use again when staying in MK for work.
by A verified traveler
Overview of stay
Posted 29 Jul 2022 on HotelsStay was refreshing though hot as the humidifiers were not working properly. Also it was not possible to use the bathroom sink due to stuck drain plug. This was fixed on my last day of stay
Comment from Hotel Management
23 Oct 2022 by Adam, Hotel Management
Thanks for your great review Stephen. If you're referring to the 2 provided air coolers, they did seem to be working OK when we checked. If you add ice to them as suggested in our house manual, they're really effective.Apologies for the issue with with sink plug; I'm glad we were able to resolve this for you the morning after it was reported.
by A verified traveler
Posted 13 Nov 2021 on Hotels
by A verified traveler
Posted 29 Apr 2021
Lovely property with all amenities you will need, includes secure parking which is a bonus, lifts were down when i was staying but that was building maintenance issue. Only complaint was the bed, mattress needs to be replaced ASAP. communication is 10/10
Comment from Hotel Management
15 May 2021 by Adam, Hotel Management
Hi, thanks for your review. I'm glad you enjoyed the property overall but sorry you didn't like the mattress - a good night's sleep is definitely top priority!
Having inspected it, it doesn't seem to be damaged or worn, however we have been doing various renovations on the property recently and added this in anyway, so I can confirm there is now a nice new 1500-pocket spring hypo-allergenic mattress.
by A verified traveler
Posted 25 Jan 2021
I loved that the property was immaculate , luxurious, romantic , has everything from
Washing machine, tumble dryer to dishwasher an so many more facilities and Adam property manager always amazing. I had a terrible experience with Expedia really bad customer care so in the end I booked direct and have kept doing it. Brightleap apartments is the best I cannot same for Expedia !!
Comment from Hotel Management
25 Jan 2021 by Adam, Hotel Management
Thanks so much for your review, I'm really please you like it enough to keep coming back and our housekeeping team really appreciated your earlier comments when I fed them back as well :)
by A verified traveler
Posted 9 Jan 2021 on Hotels
by A verified traveler
All I needed and more........
Posted 12 Nov 2020 on HotelsNice location, helpful support, clear instructions, clean flat, will sure be back soon.
Comment from Hotel Management
21 Nov 2020 by Adam, Hotel Management
Thanks Joseph, I'm really glad we were able to provide everything you needed and make your stay as comfortable and convenient as possible. Looking forward to welcoming you back soon.
