Ratings based on 1,825 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 May 2024
This hotel is right next to the airport so it is noisy but very convenient.
5 out of 5
by A verified traveler

Posted 30 May 2024
Here to get a plane for trip. The staff was great. Nice to have a lounge down stairs and relax.
Comment from Hotel Management
30 May 2024 by Aloft SFO, Hotel Management
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024
4 out of 5
by A verified traveler

Posted 28 May 2024
Major plus- literally right next to airport. Shuttles running frequently and parking was an ease.
Comment from Hotel Management
28 May 2024 by Aloft SFO, Hotel Management
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!
5 out of 5
by A verified traveler from Bronx

Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Aloft SFO, Hotel Management
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!
5 out of 5
by A verified traveler

Posted 27 May 2024
Quiet and welcoming.
Comment from Hotel Management
28 May 2024 by Aloft SFO, Hotel Management
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!
2 out of 5
by A verified traveler

Posted 27 May 2024
Don't stay at this hotel if you have a car! The parking lot is not a normal hotel lot. It's huge and seems to be almost entirely airport parking, and the lot was almost entirely full when we arrived. As a result, we ended up parking at the far reaches and had to walk almost 10 minutes with our heavy luggage just to reach the elevators. To add insult to injury, parking is $48 per night for guests!
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Matthew,Thank you for sharing your experience. We're disappointed to hear about the challenges you faced regarding parking. Your feedback is important and will be reviewed as we strive to improve our guest services. We hope to have the opportunity to provide a better experience in the future.
5 out of 5
by A verified traveler

Posted 26 May 2024
Close to the airport. Clean rooms. Sometimes noisy if on the airport side
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Troy,Thank you for choosing Aloft Hotel San Francisco Airport and sharing your kind five-star review. We are delighted you enjoyed our spotless accommodations and convenient location. It would be an honor to welcome you back on future trips to the area.
5 out of 5
by A verified traveler

Posted 26 May 2024
nice
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Theresa,Thank you for visiting Aloft Hotel San Francisco Airport. Our team is happy to hear you had a pleasant stay with us. Please join us again soon!
4 out of 5
by A verified traveler

Posted 25 May 2024
Convenient for overnight layovers, quiet, convenient shuttle service. Food selections could be improved.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Susan,Thank you for joining us during your time in San Francisco. We're pleased our excellent location suited your needs well and that you had the chance to utilize our convenient shuttle service. Our team is always seeking new ways to improve our facilities and the services we offer, so your feedback about our offerings will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon.