Ratings based on 38 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Ibis Millau
Posted 26 Jun 2023 on HotelsEasy to find the hotel
Nice car park
Comment from Hotel Management
9 Jul 2023 by aude, Hotel Management
Tkank you very much for your kind feedback !
by A verified traveler from Leamington Spa
Posted 16 Apr 2023
I have been charged twice. I advised reception I had already paid. The told me they would reserve the funds from my card but would manually update the charge so it was only local tax. This was a lie, I have been charged in full by both Expedia and the hotel. Expedia are not at fault, the receipt was shown to the hotel. Aside from from that, the pillows are flat and only 1 per person and only 1 towel per person is provided - insufficient for drying hair, hands and bodies. Also bed was hard and uncomfortable - a good night’s sleep is literally their only job and they fail at that. Leonie restaurant next door is great though.
Comment from Hotel Management
26 Apr 2023 by Mohamed, Hotel Management
Dear DAVIES Emily,I am writing to apologize for the inconvenience caused by our mistake in charging your reservation twice. Please be assured that we are taking immediate steps to rectify this error and process a refund for the extra payment.We understand that this was an unacceptable mistake and we would like to assure you that we will be taking necessary measures to prevent such errors from happening in the future. We are committed to providing our customers with the best service possible, and this incident has shown us where we need to improve our performance.We appreciate your understanding and would like to thank you for bringing this matter to our attention. We value your feedback and will work hard to ensure that we continue to provide you with the best possible service.If you have any further questions or concerns, please do not hesitate to contact us. We are here to help and will do our best to assist you in any way we can.Thank you for your continued support.Sincerely,Mohamed.
by A verified traveler
Casual traveller
Posted 6 Oct 2022 on HotelsClean adequate hotel with pleasant staff, receptionist speaking good English. Excellent restaurant within 200 meters. Spacious room with comfortable bed. Comfortable sized bathroom in very good condition. Breakfast was good value for cost. Excellent and secure parking. Excellent location to enjoy the surrounding views. Would use again.
Comment from Hotel Management
8 Oct 2022 by Aude, Hotel Management
Dear Patrick,Thank you very much for your nice review !We lookk forward to welcoming you soon !Kind regards, Aude
by A verified traveler
Posted 10 Jan 2024 on Hotels
by A verified traveler
Posted 19 Dec 2023 on Hotels
by A verified traveler
Posted 17 Dec 2023
by A verified traveler
Posted 9 Dec 2023 on Hotels
by A verified traveler
Posted 22 Sep 2023 on Hotels
Comment from Hotel Management
12 Nov 2023 by Marie, Hotel Management
Cher DOMINIQUE, Nous vous remercions pour votre commentaire. Nous espérons vous accueillir à nouveau dans notre établissement.Bien à vous, Marie
by A verified traveler
Posted 4 Sep 2023
Superbe endroit pour faire une étape. Bien accueillis, hôtel très propre. Chambre bien agencée et restaurant à côté. Juste l eau de la piscine n est pas chauffée.
Comment from Hotel Management
4 Oct 2023 by Marie, Hotel Management
Chère Mireille, Nous vous remercions pour votre commentaire suite à votre venue dans notre établissement. Nous nous ferons un plaisir de vous accueillir à nouveau.Cordialement, Marie
by A verified traveler
Parfait !
Posted 28 Aug 2023 on HotelsTout etait parfait : de l'accueil vers 22h00 au petit- dejeuner. Nickel !
Comment from Hotel Management
4 Oct 2023 by Marie, Hotel Management
Cher Bertrand, Nous vous remercions pour votre commentaire. Nous espérons vous accueillir à nouveau dans notre établissement.Bien à vous, Marie
