Ratings based on 196 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Very clean! The restaurant across the street was excellent! It was nice to have a drink at Frank’s and be able to walk back to our room. We were there to see Lassen Volcanic National Park and it was less than a 15 minute drive. Great place to stay!
Comment from Hotel Management
14 Jun 2024 by Kari , Hotel Management
Thank you so much for the five out of five, glad you loved our little piece of heaven
by A verified traveler
Posted 3 Jun 2024
No wifi. The heater is too close to the bed making it extremely hot for the person lying close to it.
Comment from Hotel Management
14 Jun 2024 by Kari , Hotel Management
Thank you for the four out of five, sorry the heater was too close. We also have small heaters if you don’t care to use that one which was next to your refrigerator. Thank you for the feedback.
by A verified traveler
Posted 2 Jun 2024
Easy access to the park
Comment from Hotel Management
3 Jun 2024 by Kari , Hotel Management
Thank you for the 5 out of 5
by A verified traveler
Posted 25 Jan 2024 on Hotels
by A verified traveler
Posted 11 Dec 2023
It's a great location close to the entrance for Lassen.
The property has an EV charger, which is great but you have to bring your own charger.
by A verified traveler
Posted 25 Nov 2023
by A verified traveler
Great location
Posted 16 Nov 2023 on HotelsOur stay was a mixed bag. The location was great since we planned to visit Mt. Lassen both days. We loved the food at the restaurant across the street. The bed was very comfortable and the shower was nice as well. Here's what made the stay less than adequate. No internet. A tv that seemed to require internet since it couldn't get a satellite signal while we were there. A questionable heating system (either on or off, nothing in-between), no heat in the bathroom (good ventilation though), very thin walls ( we could hear the person in the next room snoring), and no information about who to contact regarding problems while we were there. Can I suggest some time of info card/booklet in the rooms outlining how things work, etc, since we had no way to look this up without internet access? We enjoyed our stay but not sure the overall value was reasonable.
by A verified traveler
Posted 14 Nov 2023
We had a very pleasant experience. Clean room, nicely remodeled bathroom, comfortable bed and clean bedding. Easy check in and out. Close to Lassen NP. Restaurant across the street was good with nice service. Don’t miss to look at the night sky from behind the building. Priced reasonably. Definitely recommend it.
Comment from Hotel Management
14 Nov 2023 by Kari , Hotel Management
Thank you so much for the 5 out of 5, so glad you enjoyed our little piece of Heaven
by A verified traveler
Posted 6 Nov 2023
Comment from Hotel Management
14 Nov 2023 by Kari , Hotel Management
Thank you so much for the 4out of 5, so glad you enjoyed our little piece of Heaven
by A verified traveler
Posted 17 Oct 2023
We were heading up to hike Lassen Peak and this had everything we needed. Electricity for the car, clean and nice room for a reasonable price and good food at the bar. We did not partake of the fine dining. Maybe next time.
Comment from Hotel Management
14 Nov 2023 by Kari , Hotel Management
Thank you so much for the 5 out of 5, so glad you enjoyed our little piece of Heaven
