Ratings based on 193 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jan 2024 on Hotels
by A verified traveler
Posted 11 Dec 2023
It's a great location close to the entrance for Lassen.
The property has an EV charger, which is great but you have to bring your own charger.
by A verified traveler
Posted 25 Nov 2023
by A verified traveler
Great location
Posted 16 Nov 2023 on HotelsOur stay was a mixed bag. The location was great since we planned to visit Mt. Lassen both days. We loved the food at the restaurant across the street. The bed was very comfortable and the shower was nice as well. Here's what made the stay less than adequate. No internet. A tv that seemed to require internet since it couldn't get a satellite signal while we were there. A questionable heating system (either on or off, nothing in-between), no heat in the bathroom (good ventilation though), very thin walls ( we could hear the person in the next room snoring), and no information about who to contact regarding problems while we were there. Can I suggest some time of info card/booklet in the rooms outlining how things work, etc, since we had no way to look this up without internet access? We enjoyed our stay but not sure the overall value was reasonable.
by A verified traveler
Posted 14 Nov 2023
We had a very pleasant experience. Clean room, nicely remodeled bathroom, comfortable bed and clean bedding. Easy check in and out. Close to Lassen NP. Restaurant across the street was good with nice service. Don’t miss to look at the night sky from behind the building. Priced reasonably. Definitely recommend it.
Comment from Hotel Management
14 Nov 2023 by Kari , Hotel Management
Thank you so much for the 5 out of 5, so glad you enjoyed our little piece of Heaven
by A verified traveler
Posted 6 Nov 2023
Comment from Hotel Management
14 Nov 2023 by Kari , Hotel Management
Thank you so much for the 4out of 5, so glad you enjoyed our little piece of Heaven
by A verified traveler
Posted 17 Oct 2023
We were heading up to hike Lassen Peak and this had everything we needed. Electricity for the car, clean and nice room for a reasonable price and good food at the bar. We did not partake of the fine dining. Maybe next time.
Comment from Hotel Management
14 Nov 2023 by Kari , Hotel Management
Thank you so much for the 5 out of 5, so glad you enjoyed our little piece of Heaven
by A verified traveler
Posted 13 Oct 2023
The people staying in the unit next to ours where loud and unruly. The unit we stayed in needed some pest control. My wife killed multiple spiders in our room.
Comment from Hotel Management
14 Nov 2023 by Kari , Hotel Management
So sorry for the other guest being loud, yes we do have bugs in the mountains, you just stayed right when the spiders were do there thing, sending their cobwebs through the wind with lots of spiders floating around, we do pest control after this happens, so sorry this happened during your stay
by A verified traveler
Posted 30 Sep 2023 on Hotels
Wonderful location and great amenities
Comment from Hotel Management
14 Nov 2023 by Kari , Hotel Management
Thank you so much for the 10 out of 10, so glad you enjoyed our little piece of Heaven
by A verified traveler
Posted 20 Sep 2023 on Hotels
Two night stay while seeing Lassen Volcanic National Park. Room was clean and had hot water for the shower. Excellent food at restaurant across the room.
Comment from Hotel Management
14 Nov 2023 by Kari , Hotel Management
Thank you so much for the 10 out of 10, so glad you enjoyed our little piece of Heaven
