Ratings based on 172 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Staff was super friendly and helpful! Property was very clean and well kept.
by A verified traveler
Posted 15 Apr 2024
Great stay, quiet
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
6 Apr 2024 by Jay, Hotel Management
Simone, thank you for the 5 star rating! We hope to see you again!
by A verified traveler
Posted 18 Mar 2024
quick and last minute
Comment from Hotel Management
22 Mar 2024 by Jay, Hotel Management
Danielle, we are sorry to see that we did not exceed your expectations. We invite you to contact us directly at milbank@grandstay.net to discuss the issues we need to improve on.
by A verified traveler from Salt Rock
Posted 12 Mar 2024
Area around property was dirty and messy
Comment from Hotel Management
13 Mar 2024 by Jay, Hotel Management
William, thank you for your feedback. We are disappointed that you found our property grounds to be messy. We are always looking for ways to improve the guest experience, so this input is valued. We hope you will return and stay with us again.
by A verified traveler
Posted 9 Mar 2024
I really enjoyed the hot tub
Comment from Hotel Management
13 Mar 2024 by Jay, Hotel Management
Jeannine, thank you for the kind words. We hope to see you again in Milbank!
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
25 Feb 2024 by Jay, Hotel Management
Timothy, thank you for the 5 star rating! We hope to see you again in Milbank.
by A verified traveler
Posted 6 Feb 2024 on Travelocity
THE hotel was very clean and the staff was very friendly and helpful.
Comment from Hotel Management
6 Feb 2024 by Jay, Hotel Management
DeWayne, we want to thank you for your kind words. We hope to see you again!
by A verified traveler
Posted 3 Feb 2024
Comment from Hotel Management
6 Feb 2024 by Jay, Hotel Management
Justin, we want to thank you for staying with us. We hope to see you again!
by A verified traveler
Posted 26 Nov 2023
Great place to stay if visiting Milbank
