Ratings based on 843 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bellport
Posted 28 Apr 2024
This property has so much potential for being incredible, however… it’s just really good. The bellmen were outstanding!!! Everyone of them, every time I need to leave the hotel, or arrive to the hotel! No need for Uber when a taxi is only a 2 min wait. Unfortunately, for us, it rained our whole stay so the rooftop bar wasn’t open. I really wanted to experience that. The bar downstairs, was incredibly beautiful, but unbelievably empty on a Saturday night! I couldn’t for the life of me figure out why. My room was massive! My girlfriend, &. I both showered at the same time in different showers! Which is probably great, if you wait until the last min to get ready in the morning, and are running behind. lol The room also had a Suna, or steam room in it! My room seriously needed to be updated! However, my Tv was huge, & my bed was incredibly soft, & comfortable! The front desk had the kitchen prepare my girlfriend, & I 2 box breakfasts to go! We had breakfast included, but we had to be at the meeting point for our tour to Portofino at 7am the same time breakfast opens at the hotel. Had a great stay at the Westin, just wish my room was updated!
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 3 Apr 2024
Good location, quiet Neighborhood, excellent service.. very nice hotel , comfortable room. I would recommend it to my friends.
by A verified traveler
Posted 19 Feb 2024
The check in was bad but o resolved
by A verified traveler
Very bad service and check in experience
Posted 29 Jan 2024 on HotelsAt check in they gave us the wrong room. The booking was for a room with two twin beds. Instead I got a room for one king size bed. I went down to ask to change and there was a long queue at the reception. Only one person doing check-in and at least 10 people on line. I finally get a room with two twin beds but I was downgraded. I got a standard room but paid for a superior room. At that point I was too tired to go back on complain. All this is really unacceptable for a five star hotel.
by A verified traveler
Posted 15 Jan 2024 on Hotels
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 5 Jan 2024 on Orbitz
by A verified traveler
Posted 31 Dec 2023 on Hotels
by A verified traveler from Miami
Posted 30 Dec 2023
Nj
