Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Convenient location to the center and to the train station. A lot of med priced stores around. The property has very helpful, knowledgeable, processional and friendly staff. The breakfast buffet had good variety. The restaurant is way overpriced for dinner, not worse it.
Comment from Hotel Management
25 Apr 2024 by Tatiana B. Front House Manager, Hotel Management
Dear Alisa,First of all we would like to thank you for taking the time to share your comments regarding your stay at our Starhotels Ritz.We are glad to read that you enjoyed the food, and of course the genuine great service we offer to our guests. We have passed on your feedback to the team.Moreover, we appreciate and take into consideration any feedback our guests would like to share. We are sorry to read that you perceived our Restaurant not to be a great value for money, we have duly shared your opinion with the concerned department. However, we would like to point out that our prices are aligned with the close by properties. We all hope that you will get the chance to visit us again the next time you are in Milano.Kindest RegardsTatiana B.
by A verified traveler
Posted 20 Apr 2024
Walking distance to every thing
Comment from Hotel Management
25 Apr 2024 by Tatiana B. Front House Manager, Hotel Management
Dear Evelyn C,First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at our Starhotels Ritz.It is a pleasure for me to read that our hotel has been for you a home away from home and that you appreciated, in particular, our location.Hoping to have the chance to welcome back in the next future, we send our kindest regardsTatiana B.
by A verified traveler
Posted 12 Apr 2024
Friendly staff,
Comment from Hotel Management
13 Apr 2024 by Almira O. Front Desk Department , Hotel Management
Dear Anju, Many thank for leaving a pleasant review on your recent stay at Starhotels Ritz and for leaving a five star rating! Thank you as well for acknowledging the efforts of the staff in making your stay extra memorable. We hope to have another opportunity to host you at Starhotels!Sincerely,
by A verified traveler
Posted 11 Apr 2024
Great stay
Comment from Hotel Management
11 Apr 2024 by Almira O. Front Desk Department , Hotel Management
Dear Arjun, Thank you for finding the time to rate your recent stay at Starhotels Ritz and for the perfect score! It was a delight to have you as guest! We hope to have you back! Sincerely,
by A verified traveler
Posted 29 Feb 2024
The hotel is right off Corso Buenos Aires shopping area, this location is really hard to beat. Close to the public transport. An excellent breakfast. The rooms are very clean and comfortable. The hotel also has its own parking which is very convenient in a city like Milan.
Comment from Hotel Management
29 Feb 2024 by Izabel , Hotel Management
Dear Arielle,Thank you for taking the time to share your wonderful experience with us. We are thrilled to receive your glowing 5-star review and to hear that you enjoyed your stay at Starhotel Ritz.It's fantastic to know that our convenient location added value to your visit. We are delighted that you found our breakfast excellent and that you appreciated the cleanliness and comfort of our rooms.Your kind words motivate us to continue delivering exceptional service and creating memorable stays for our guests. It was truly our pleasure to have you as our guest, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Izabel T. Room Division Manager
by A verified traveler
Posted 17 Feb 2024
Great location and service! Will stay here again!
Comment from Hotel Management
19 Feb 2024 by izabel, Hotel Management
Dear Paolo,Thank you for taking the time to share your positive experience with us! We're thrilled to know that you enjoyed our great location and service during your stay. We can't wait to welcome you back and provide you with another wonderful experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Looking forward to welcoming you again!Warm regards,Izabel T.Room Division Manager
by A verified traveler
Every time my stay
Posted 1 Feb 2024 on HotelsClean spacious rooms good bathrooms
Reception staff are excellent and helpful
The location of the hotel is the best
Comment from Hotel Management
12 Feb 2024 by The Hotel Management , Hotel Management
Dear Ahmad, Many thanks for finding the time to write a positive review on your stay at Starhotels Ritz and for the perfect score! It's true, the rooms are spacious and spotless, staff polite and ready to assist. The strategic location of the hotel makes it the perfect choice as it is close to subways and famous landmarks of Milan. We hope to welcome you back soon! Sincerely,
by A verified traveler
Posted 21 Jan 2024
Excellent location, property in good condition, very friendly and helpful staff, especially in the reception.
Comment from Hotel Management
29 Jan 2024 by Izabel T., Hotel Management
Dear Arne, Thank you for sharing your positive review with us! We're thrilled to hear that you enjoyed the excellent location, found the property to be in good condition, and experienced friendly and helpful service, particularly at the reception. Your kind words are greatly appreciated, and we look forward to welcoming you back for another outstanding stay.Sending you my very best regards, Izabel T. Room Division Manager
by A verified traveler
Nice stay
Posted 16 Jan 2024 on HotelsClean spacious room
Location is the best
Reception people are the best as usual
Comment from Hotel Management
22 Jan 2024 by The Hotel Management, Hotel Management
Dear Ahmad, Thank you for leaving a positive review on your recent stay and for the generous score! It's true, our hotel is spotless, spacious and well-situated. What sets our establishment apart is the staff, as they do everything in their power in order to ensure that guests have a memorable visit. We hope to have you back! Sincerely
by A verified traveler
Posted 16 Jan 2024
Easy to get too, near train station, friendly staff, amazing stay
Comment from Hotel Management
16 Jan 2024 by The Hotel Management, Hotel Management
Dear Amanda, It's such a pleasure to read your kind evaluation regarding Starhotels Ritz and its staff, but more importantly, for dedicating some of your personal time to us. We are glad to understand that your stay with us has been positive and that we have been able to give you an unforgettable experience in Milan. We sincerely thank you for your time and hope to have the possibility of welcoming you in Starhotels once again. Kind regards The Hotel Management
