Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brookline
Posted 26 Apr 2024
by A verified traveler
Posted 16 Apr 2024
This hotel was modern, staff were friendly and helpful. Close to metro and central train station but also walkable to main tourist attractions.
Comment from Hotel Management
17 Apr 2024 by Marta - Guest Relations Team , Hotel Management
Dear NicolaIt is particularly rewarding to know you are so satisfied about your stay and I am pleased to read such a great comment! In particular, thank you for highlighting the staff friendliness and helpfulness.On behalf of the entire Team, please accept our gratitude for your kind endorsement: we are all very much looking forward to welcoming you back again soon.Kind Regards,Marta Guest Relations Team
by A verified traveler
Posted 25 Mar 2024
Nice hotel with a very good breakfast, close to the metro. Only complaint was that the room was very hot. Aircon did not appear to work and if you opened the window, there was a bad smell from the yard outside.
by A verified traveler
Posted 24 Mar 2024
Great location, AMAZING breakfast! Nice clean rooms.
by A verified traveler
Posted 10 Mar 2024
by A verified traveler
Posted 8 Mar 2024
Handy for business use. Close to metro and tram. Excellent breakfast, gym was small but well equipped, waiting dtsff excellent.
by A verified traveler
Posted 21 Feb 2024
Problem with air conditioning.
Comment from Hotel Management
29 Feb 2024 by Marta Guest Relations Team, Hotel Management
Dear FahadThank you for taking the time to review our NH Collection Milano Touring.I am sorry to read about the inconvenient with the air conditioning system. I ensure you that I shared your comment with the concerned department so to be sure we don't fall short like this again.Hope to have another opportunity in the future to let you feel special and welcomed in our NH Collection Milano Touring. Best regards,Marta Guest Relations Team
by A verified traveler
Posted 8 Feb 2024
The staff was very helpful and nice
Comment from Hotel Management
29 Feb 2024 by Marta Guest Relations Team , Hotel Management
Dear SoniaOn behalf of the entire NH Collection Milano Touring Team, we wish to thank you for sharing your feedback on your stay with us.We are delighted to learn that your experience was up to your expectations, especially the attentive service delivered by our Team, as we constantly strive to create memorable moments for our guest.Thanking you once again, we look forward to welcoming you back soon!Kindest regards Marta Guest Relations Team
by A verified traveler
Posted 29 Jan 2024 on Hotels
by A verified traveler
Posted 28 Jan 2024 on Hotels
