Ratings based on 808 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
-
by A verified traveler
Posted 27 Apr 2024
Excellent
by A verified traveler
Posted 6 Apr 2024
What a luxurious property! They made my mother’s 50th birthday celebrations pretty special, Thankyou for this.
Would recommend!
Comment from Hotel Management
13 Apr 2024 by Miriana, Hotel Management
Dear Ellen, Thank you so much for your very positive comments following your stay at our property. We are very touched by your compliments and look forward to welcoming you back in the future. Sincerely, Nh Collection Porta Nuova Team
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 25 Mar 2024
Good location
Comment from Hotel Management
29 Mar 2024 by NH Collection Porta Nuova Team, Hotel Management
Dear Leif,thank you very much for your visit and your great feedback.We hope to have you back soon!Best regards
by A verified traveler
Posted 31 Jan 2024
Comment from Hotel Management
14 Mar 2024 by NH Collection Porta Nuova Team, Hotel Management
Dear Christina,thank you very much for your visit and thank you for your super review!It's been such a pleasure hosting you. Please do not hesitate to contact us for any further assistance.We all look forward to welcoming you back soon!With our kind regards
by A verified traveler
Posted 10 Jan 2024
Comment from Hotel Management
14 Mar 2024 by NH Collection Porta Nuova Team, Hotel Management
Dear Samim,thank you very much for your visit and thank you your review!It's been such a pleasure hosting you. Please do not hesitate to contact us for any further assistance.We all look forward to welcoming you back soon!With our kind regards
by A verified traveler
Posted 9 Jan 2024
The building is old , the AC and Fan did not work . The room was very hot in winter. The hotel parking is very expensive EUROS 35.
Comment from Hotel Management
13 Jan 2024 by Miriana, Hotel Management
Dear Mr Gupte, thank you for sharing your opinion regarding your stay with us. We are very sorry to read that we have failed to meet your expectations. Please note that during your stay we were not allowed to open the air conditioning, because of a government statement that enforce us to open it only during a certain period of the year. Hoping we were able to find a solution and low the room temperature from the Front Desk to make your stay more comfortable. Our staff is always glad to help guests for any kind of issue. We hope you will give us another opportunity to show you our high standards of service. Kind regards, Nh Collection Porta Nuova Team
by A verified traveler
Posted 29 Dec 2023 on Hotels
by A verified traveler
Posted 11 Nov 2023
Amazing! It’s the best hotel we have stayed for our honeymoon trip. They gave us a free upgrade and we really appreciate it! The rooms were big and comfortable. Really recommend!
Comment from Hotel Management
16 Nov 2023 by Miriana, Hotel Management
Dear guests, Thank you so much for your very positive comments following your stay at our property. We are very touched by your compliments and look forward to welcoming you back in the future. Sincerely. Nh Collection Porta Nuova Team
