Ratings based on 136 Verified Reviews

4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 25 May 2024
I chose this hotel because they offered laundry service as well as a laundry facility and they had an on-site restaurant. This hotel has none of these features. If you are on a budget, the rooms were large and clean however, I did not always feel the safest and was frustrated at how far this property was from everything I needed. It was really hard to get an Uber to come out to that property.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
A bit of trouble with communication on check-in, but everything else went smoothly, staff were great and the room was really nice, as advertised.
5 out of 5
by A verified traveler

Posted 16 Apr 2024
had a lovely 2 day stay. staff were friendly and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024
4 out of 5
by A verified traveler

Posted 4 Mar 2024
Very nice and quite area
3 out of 5
by A verified traveler

Posted 15 Oct 2023
I have awarded an ‘average’ rating for this property simply due to the fact I do not agree it is Four Star. We had no tea/coffee making facilities or fridge in the room. When we asked for a kettle and some tea we were given the bare minimum and then charged a supplementary charge on check out! The hotel is clean and comfortable but the area surrounding is a residential area and we found the GPS didn’t work in order for taxis and Uber to locate us correctly. Unfortunately a lot of dog mess on the streets outside so the area isn’t very well looked after. We probably would just use the money spent on Uber/Taxis to stay closer to the city centre in future.
5 out of 5
by A verified traveler

Posted 14 Oct 2023
Paola, the receptionist kindly & professionally helped me tremendously with whatever I needed there. Her manager also was very kind & helpful. Great Staff.
3 out of 5
by A verified traveler

Posted 11 Oct 2023
Overall the stay was great, anytime I interacted with the staff they were very helpful, nice and always had a smile. The only downfall would be the bed in my room.. it was very hard and firm.. but the blankets and pillows were great.. I was able to walk to the cathedral and spa of my choice and there is even a REALLY GREAT restaurant right around the corner!
5 out of 5
by A verified traveler

Five star service

Posted 19 Sep 2016 on Hotels
Amazing would go there again
1 out of 5
by A verified traveler from usa

Go other hotel

Posted 29 Oct 2015
The hotel is far from metro station (2km away) with many twists, very hard to find. It's in the middle of living apartments. Room size is super small. Shower size is amazingly small that I have never ever seen anywhere.