Ratings based on 812 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2024
4 out of 5
by A verified traveler

Posted 15 Apr 2024
Good hotel friendly staff and nice clean rooms. Only downside is it looks likes a bit of a rough area outside and the breakfast is awful for the cost. I would recommend staying here though
3 out of 5
by A verified traveler

Posted 12 Apr 2024
It is not as expected .. I do not recommend it.
1 out of 5
by A verified traveler

Posted 8 Apr 2024
The safe thought I didn’t speak Italian and was talking about me in front of my face and when I spoken up about it they had an attitude. They also raised issue about my friend wanting to put their bags in my room. If I prepaid for a room and I want to have guests am I not allowed to? The hotel was nice but I wouldn’t stay here just off the rudeness and customer service of the front desk staff.
3 out of 5
by A verified traveler

Posted 6 Apr 2024
Functional and clean hotel. Staff is helpful but a bit "cold". The area itself is convenient with public transport, otherwise it is not inviting.
3 out of 5
by A verified traveler

Posted 24 Mar 2024
Nice and modern for the price, not great facilities and not great quality, they will soon suffer the signs of time. Overall good experience.
5 out of 5
by A verified traveler

Posted 20 Mar 2024
The reception staff were incredibly helpful as I had incorrectly booked. But they corrected my error (even though they didn't have too) Cannot recommend highly enough 👍👍👍
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2024
5 out of 5
by A verified traveler

Posted 16 Mar 2024
We received a free upgrade which was lovely and there was no issue with anything
3 out of 5
by A verified traveler

Posted 12 Mar 2024
Friendly staff and very close proximity to the metro station which is great, however for the price of the rooms, the cleanliness and standard of the rooms were not the best. House keeping never changed the bed sheets even when asked, the air conditioning did not work and the floor was dirty. The walls are not sound proof so you can hear everything happening next door to you. We had bought snacks which we left in our fridge and half of them went missing which was very odd.