Ratings based on 993 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Thank you. The Staff are super helpful. Room was clean and quit.
by A verified traveler
Posted 3 May 2024
Nice, clean and quiet stay. Just the location I wish there were coffee shops around or a small marketplace for convenience.
by A verified traveler
Posted 1 May 2024
Very friendly staff, modern hotel very close to Milano Centrale
by A verified traveler
Posted 15 Apr 2024
Excellent front desk staff, welcoming and helpful.
by A verified traveler
Posted 13 Apr 2024
Everyone was lovely.
by A verified traveler
Posted 1 Apr 2024
Convenient location and modern
Comment from Hotel Management
2 Apr 2024 by Andrea Pallavicini - General Manager, Hotel Management
Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon.
by A verified traveler
Posted 14 Mar 2024
Perfect hotel, great experience, great customer service
Comment from Hotel Management
25 Mar 2024 by Andrea Pallavicini - General Manager, Hotel Management
Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon.
by A verified traveler
Posted 28 Feb 2024
We stayed for 6 days and had an incredible time. The staff was always friendly and willing to help by any means. Location was perfect for catching public transportation and overall pretty walkable. Facilities on the property itself were lovely as well.
We didn’t get to check out the wellness area as we had a full itinerary. However the bar in the lobby area, the Sky Garden rooftop & breakfast buffet were chef’s kiss. If you have the option to have breakfast included it’s worth every bit of it.
Also, we visited while it was raining so it was very convenient that umbrellas were always readily available!
As for the room it was cleaned daily and the staff always did an amazing job. Beds were super comfy and the automatic blackout curtains were a PLUS! No streaming platforms on the TV (from what I could see) so bring an iPad of some sort for after hour entertainment if needed.
On another note the Bidet was quiet awkward to use I’m not sure if the facet was just too low but it wasn’t reaching were it needed to. Could be just a user error lol but we had a great stay nonetheless.
Comment from Hotel Management
4 Mar 2024 by Andrea Pallavicini - General Manager, Hotel Management
Thank you so much Markeshia for being our guest and sharing such an amazing and detailed feedback on your experience! It makes us happy to learn you had a fabulous stay at Hyatt Centric Milan Centrale and we do hope to be the hotel of your choice every time you visit Milan. Best regards,
by A verified traveler
Posted 14 Feb 2024
Very kind staff.
Comment from Hotel Management
15 Feb 2024 by Andrea Pallavicini - General Manager, Hotel Management
Many thanks for taking the time to review your experience, Shane. We are grateful you chose to stay with us and we are glad to learn your visit was satisfactory overall. Should you visit Milan again in the future, we would be happy to welcome you back.
by A verified traveler from Saint Louis
Posted 11 Jan 2024
Clean and convenient. The staff were excellentz
Comment from Hotel Management
15 Jan 2024 by Andrea Pallavicini - General Manager, Hotel Management
Thank you for being our guest and for this amazing 5-star rating! We are glad to learn you had a fabulous stay at Hyatt Centric Milan Centrale and we hope to welcome you back very soon.
