Ratings based on 754 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Really nice hotel, nice rooms, great design. But location is a little too far for convenience when visiting Milan. Area around hotel isn’t bad, but it is a little far from the city center.
Comment from Hotel Management
28 Apr 2024 by Monica, Guest relations, Hotel Management
Dear Stephen,thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Monica - Guest relations
by A verified traveler
Posted 25 Mar 2024
Amazing stay, which we enjoyed. Area around the hotel is so-so, as you are at the edge of Chinatown, but we still felt very safe nonetheless.
Staff was always present and helpful. Food and bar was good and the room was both spaceous and comfortable.
Comment from Hotel Management
26 Mar 2024 by Monica, Guest relations, Hotel Management
Dear Thierry Colin,thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Monica - Guest Relations
by A verified traveler from Fairfield
Posted 22 Mar 2024
Amazon staff
Comment from Hotel Management
22 Mar 2024 by Davide, Hotel Management
Dear Fadi, Thank you so much for this great review. Looking forward to your next visit. Best regards, Davide, Guest Relations
by A verified traveler
Posted 3 Mar 2024
Excellent
Comment from Hotel Management
5 Mar 2024 by Davide, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Davide, Guest Relation
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Monica, Guest relations, Hotel Management
Dear Isabelle, thank you so much for sharing your experience with us. Hope to see you here back soon.
by A verified traveler
Posted 11 Feb 2024
Great service, polite staff, well kept room
Comment from Hotel Management
13 Feb 2024 by Savo, Guest Relations, Hotel Management
Dear Zephirin, thank you so much for the great evaluation and the appreciation of our property and services. Return back soon! Kind regards.
by A verified traveler
Posted 31 Jan 2024
Comment from Hotel Management
2 Feb 2024 by Savo, Guest Relations, Hotel Management
Claudia, thank you from all of us.
by A verified traveler
Posted 29 Dec 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by Savo, Guest Relations, Hotel Management
Dear Chang, thank you so much for sharing your experience with us. Hope to see you here back soon.
by A verified traveler
Posted 12 Dec 2023
Comment from Hotel Management
13 Dec 2023 by Savo, Guest Relations, Hotel Management
Thank you so much for the great evaluation.
by A verified traveler
Posted 7 Dec 2023
Excellent hotel with all you can ask for in a Luxury Boutique Hotel l. The staff was amazing especially David at the front desk was so helpful and kind. Ana at the Concierge’s desk was very knowledgeable and helpful . My wife and I were celebrating our 30th Wedding Anniversary and it was one of our best trips ever! Thank you VIU Hotel for a wonderful experience in Milan!
Comment from Hotel Management
9 Dec 2023 by Davide, Hotel Management
Dear Micheal, thank you for taking time into letting us know your generous compliments. We wish that soon you'll have the chance to return to the property. Kind regards. Davide, Guest Relations
