Ratings based on 134 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
this hotel was perfect, the rooms were super, the staff excellent, and it was nice to be in italy and have a good sized shower.
Comment from Hotel Management
22 May 2024 by Staff Hotel Luna****, Hotel Management
Grazie mille!!!!
by A verified traveler
Posted 10 Apr 2024
You get what you pay for. Inexpensive hotel near the airport. Walls were thin and noisy neighbors on both sides. Couldn't get the room to cool down. It was very warm all night. Nice parking right outside your door.
Comment from Hotel Management
22 May 2024 by Staff Hotel Luna****, Hotel Management
Grazie Mille!!!!
by A verified traveler
Posted 24 Nov 2023
The room was clean and well organized even if a bit old looking. The main down point is the filthy odor of cigaret smoke, it felt like the room was a smokers for a long time. Otherwise, it's really close to the airport linate.
Comment from Hotel Management
26 Nov 2023 by Staff Hotel Luna, Hotel Management
thank you
by A verified traveler
Posted 20 Oct 2023
Tutto perfetto
Comment from Hotel Management
22 Oct 2023 by Staff Hotel Luna, Hotel Management
grazie mille
by A verified traveler
Posted 9 Oct 2023
Good
Comment from Hotel Management
10 Oct 2023 by Staff Hotel Luna, Hotel Management
Grazie Mille
by A verified traveler
Lots of potential.
Posted 4 Oct 2023 on HotelsLuna has a LOT of potential. The staff is pretty nice. What is missing is people who speak English. I would have thought that a hotel (literally) next to an international airport would have more people who spoke English.
The English menu shows a couple of different kinds of omelettes available for breakfast. Breakfast is 13 Euro. For that all that is available is 4 different kinds of croissants, cereals, cold pancakes (no syrup) and some hard boiled eggs. Oh, and yogurt.
They really need a real restaurant. All they have is frozen foods heated in microwaves or in an oven (fish).
Italy has some sort of law that says they aren’t supposed to lower the AC temperature below 23 C (73 degrees F). That is too warm for me. In the last 30 days when the AC was too warm the hotel would lower it on request. Not here.
The website says airport shuttle available. True.
For 20 Euro.
Comment from Hotel Management
6 Oct 2023 by Staff Hotel Luna, Hotel Management
Grazie
by A verified traveler
Posted 4 Oct 2023 on Orbitz
Left my passport at the front desk, and they did not contact me. In the morning, they did not explain how to get the ride to the airport.
Need to train their frint desk staff better.
Comment from Hotel Management
5 Oct 2023 by Staff Hotel Luna, Hotel Management
Grazie
by A verified traveler
Posted 27 Sep 2023 on Orbitz
Comment from Hotel Management
18 Oct 2023 by Staff Hotel Luna, Hotel Management
grazie
by A verified traveler
Posted 18 Sep 2023
It was great except Wi-Fi was only working in bar.
Besides that it was a good experience
Comment from Hotel Management
7 Oct 2023 by Staff Hotel Luna, Hotel Management
grazie mille
by A verified traveler
Posted 3 Sep 2023
This hotel is great if you are looking for a place close to the airport. The staff was super friendly and granted me early check-in due to the early timing of my flight arrival. The rooms were very spacious and the optional breakfast and airport shuttle are great amenities for a small extra charge.
Comment from Hotel Management
19 Sep 2023 by Staff Hotel Luna, Hotel Management
grazie mille
