Ratings based on 987 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from USA
Posted 12 Feb 2020 on Orbitz
We have only good things to say about this property. It was conveniently located for our rental car location. They had shuttles to/from the airport. The property looked new or newly renovated, the room was large, clean and very comfortable. There was a restaurant on premises as well as a lounge/bar area. The staff were VERY helpful and courteous - and spoke many different languages.
Comment from Hotel Management
28 Feb 2020 by Paolo Guidi FOM, Hotel Management
Dear,
on behalf of all the staff at the Grand Hotel Milano Malpensa, we thank you very much for taking the time to share your experience.
All the staff is committed to giving good moments to all our guests and what they write gratifies us and confirms that we are going in the right direction,
We remind you that all our Hotel rooms are sanitized to guarantee a peaceful and comfortable journey, our Staff is prepared and at your disposal to support you in any need. Do not forget that, if you want to fill more protected, at the front office desk there is always a pack of hand sanitizer gel.
Best Regards
Paolo Guidi
FOM
by A verified traveler
Posted 19 Dec 2019 on Hotels
Great Convenient Hotel
15mins from Malpensa airport
Transfer shuttle is provided. But must book 24hrs ahead.
Excellent reception staff in particular Anna who is a star.
Avoid 1st floor rooms as we find them to be tired and dusty
Rooms on 3rd were brilliant.
Comment from Hotel Management
29 Jan 2020 by Paolo Guidi Fom, Hotel Management
Thenk ypou veru much for your review.
by A verified traveler from milan
Posted 12 Nov 2019
The gym was horrible, old poorly maintained machines a handful of weights and water in a vending machine that they charge 2 € for!
by A verified traveler from Dublin
Posted 12 Nov 2019 on Ebookers
Don't know why so many negative opinions but in our case everything was in high level including free airport shuttle transfer
by A verified traveler
Posted 1 Nov 2019 on Wotif
by A verified traveler
Posted 27 Oct 2019
by A verified traveler
Posted 21 Oct 2019 on Hotels
by A verified traveler
Posted 13 Oct 2019
The atention was great, the breakfast i like very much, and I thanks for all the help that l have recieved
by A verified traveler
Lower your expectations
Posted 12 Oct 2019 on HotelsLower your expectation and you’ll be fine. Serves a purpose but that’s about it. Would opt paying €50 more and staying at airport hotel (Sheraton). Closer by and looks nicer.
by A verified traveler
Posted 4 Oct 2019
