Ratings based on 19 Verified Reviews
3.8 Room cleanliness
4.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jan 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by Bob W, Hotel Management
Hello Seul gi,Thank you for the wonderful feedback on your stay at Bob W.Hope to see you again soon!Best,Bob W & Team
by A verified traveler
Posted 6 Aug 2023
by A verified traveler
Posted 19 Jul 2023 on Hotels
by A verified traveler
Posted 3 Jul 2023
Great spacious room.
Excellent room amenities
Big comfy bed
Nice bathroom.
Comment from Hotel Management
15 Mar 2024 by Bob W, Hotel Management
Hello Jeff,Thank you for taking the time to review your stay at Bob W. I am delighted to hear that you enjoyed your time with us.We look forward to welcoming you again!Best,Bob W & Team
by A verified traveler
Posted 28 Jun 2023 on Hotels
by A verified traveler
Great location...with a little inevitable surprise
Posted 21 Sep 2022 on HotelsLocation is outstanding and at walking distance to everything you need or want to see in Milano.That's the reason I chose this place. The room was a one bedroom apartment with ensuite bath and the ambience and choice of colors immediately caught me in a positive way. On day two the bathroom ceiling started dripping water from the apartment above. Management promptly called the plumber to find a solution. No other room was available so I had a big hole on the bathroom ceiling for the whole duration of the stay (8days) but at least no more water on my head. After a first shocking reaction in the end it was not a big deal and the property management did their best to accomodate despite the situation.
by A verified traveler
Posted 2 Sep 2022 on Hotels
Comment from Hotel Management
12 Sep 2022 by DELDON8, Hotel Management
Thank you for your review.
by A verified traveler
Posted 22 Feb 2024
Has elevator for wheelchair in the entrance. That was so helpful. Some bathroom features for handicap Will increase the enjoiment of the room. Wonderful stigma from Bob (you need yo stay in the property to understand) thxxxx
Comment from Hotel Management
15 Mar 2024 by Bob W, Hotel Management
Hello Graciela,Thank you very much for your kind words. It's a pleasure to know you had a pleasant stay with us and we will make sure to add some more inclusive and limited mobility friendly features to our apartments. In the meantime, thanks very much for flagging this!Hope to see you again in Milan or in any of the other Bobs around Europe.Best,Bob W & Team
by A verified traveler
Posted 12 Jan 2024 on Hotels
didnt get the email how to go inside the bldng and apartmenr!!!! have to call them back while standing outside the rain!!! no change of towel or clean the room. and the bed spring is noisy!
Comment from Hotel Management
15 Mar 2024 by Bob W, Hotel Management
Hello Irene,Thank you for staying in our apartments, although we are sad to hear that not everything met your expectations on this occasion.As for the email, that's unfortunate and we apologise, I hope the team was able to sort you easily.As for cleaning, we don't offer complimentary daily cleaning indeed, but you can easily get fresh towels and linen just by accessing the laundry in the luggage room. We hope to have the opportunity to see you again to regain your trust in us and offer you a better experience.Best,Bob W & Team
by A verified traveler
Je ne recommande pas
Posted 2 Jan 2024 on HotelsAppartement sale avec de l’humidité partout lit humide je suis partie plus tôt on ne pouvait pas marcher pieds nue car sinon on aurai les pied noir vraiment déçu pire séjour de ma vie je ne recommande pas. Dép lis personne ne veux indemniser
Comment from Hotel Management
15 Mar 2024 by Bob W, Hotel Management
Bonjour Karim,Nous vous remercions de nous avoir fait part de vos commentaires. Il semble que certains aspects de votre séjour n'aient pas répondu à nos normes habituelles ; nous apprécions le temps que vous avez pris pour nous le faire savoir et regrettons que nous n'ayons pas été en mesure de dépasser vos attentes.Nous apprécions le temps que vous avez pris pour nous le faire savoir et regrettons que nous n'ayons pas été en mesure de dépasser vos attentes. Nous aimerions regagner votre confiance, et nous espérons donc vous revoir bientôt.Je vous adresse mes meilleurs vœux,Bob W & Team
