Ratings based on 32 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dolans Bay
Posted 22 Oct 2023
Once you listen to the instructions it’s quite easy to enter and access. Great bathroom, big room, and quiet. I only contacted the number and didn’t have any interaction with any staff. Very clean.. would recommend especially if you r travelling by car. Wi fi is a dog. The aircon is a challenge, possibly some instruction on how to use it. A few fixed hangers in the bathroom would be good. The worst was the bed which groaned and moaned with every move, ( it wasn’t the occupants) Secure parking is a great bonus. otherwise great place to stay.
Comment from Hotel Management
26 Oct 2023 by Daniele, Hotel Management
thank you very much
by A verified traveler
No Wifi
Posted 21 Oct 2023 on HotelsAmenities stated that Wifi was included. However, the room they gave us did not have a strong enough signal so we couldn't access the wifi.
Comment from Hotel Management
26 Oct 2023 by Daniele, Hotel Management
We will take your criticism into account
by A verified traveler
Super Cute!
Posted 2 Oct 2023 on HotelsWe enjoyed our nights stay here. It was nice to have the bakery downstairs to grab a snack if needed. It is only a couple blocks away from Gallarate's cute little downtown...which we were pleasantly surprised with. My only gripe would be with the beds and pillows. Beds are too stiff and pillows are too flat, but that seems to be the case around all of Europe.
Comment from Hotel Management
3 Oct 2023 by Daniele, Hotel Management
grazie millae
by A verified traveler
Posted 1 Oct 2023
Don't stay here unless you absolutely have to. The hosts are unresponsive. I'm still waiting for a reply to a WhatsApp message and I left the property this morning!
It is totally self check in so good luck if you're there at night, you'll be stranded. But it's also self check in to get back into the gate everyday (during the day!). I couldn't get in and had to resort to ringing around all the neighbours flat doorbells until someone else buzzed me in (which ended up being a 15 minute wait after a long day in Milan). Again, I was checked in by this point!
I'm shocked they're still in business operating in this fashion.
Comment from Hotel Management
5 Oct 2023 by Daniele, Hotel Management
good morning Charlottewe do hundreds of remote check-ins every month without any kind of problem, we are sorry that you made this type of review, but communication with you had started badly even before checking in.try asking yourself questions.Best regards
by A verified traveler
Posted 18 Sep 2023
It a nice property and rooms are lovely. The bakery is not open at the weekend past 12 on saturday (despite saying its open till 3 online it was closed when we got there at 1), so don't book over the weekend if you are going for the bakery. This also meant no one was there to check us in even though we had told them when we would get there the day before, in fact we couldn't even get inside as the whole place was locked up. We had to call them and it took a while for someone to come which was a little annoying as we were stood on the street with all our bags. Probably a great stay if you are there during the week when the bakery opens.
Comment from Hotel Management
19 Sep 2023 by Daniele, Hotel Management
grazie
by A verified traveler
Posted 6 Sep 2023 on Orbitz
Customer service is great.
Comment from Hotel Management
6 Sep 2023 by Daniele, Hotel Management
grazie mille
by A verified traveler
Posted 4 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by Daniele, Hotel Management
grazie mille
by A verified traveler
Posted 25 May 2023 on Hotels
A lovely stay at the bakery. So clean and comfortable and quiet. Great hosts and great food. Thankyou for your hospitality.
Comment from Hotel Management
25 May 2023 by Daniele, Hotel Management
A thousand thanksSoon
by A verified traveler
Great people .Owners are Brothers...Great location
Posted 11 May 2023 on HotelsComment from Hotel Management
15 May 2023 by Daniele, Hotel Management
thank you very much
by A verified traveler
Posted 7 May 2023
The staff were the sweetest kindest most accommodating people ever
Comment from Hotel Management
8 May 2023 by Daniele, Hotel Management
grazie mille, è stato un piacere
