Ratings based on 126 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
We didn’t feel comfortable
It was very noisy area
by A verified traveler
Posted 13 Apr 2024
I really enjoyed this hotel. The room was very nicely organized and homey. The room included little snacks which is lovely. The breakfast is very good and includes options for vegans. It is also well located, close to a metro stop and a short walk to shopping.
The best part of the hotel is the welcoming staff. This is a great spot for a short visit or a long visit. I would have liked to stay longer. Thank you!
by A verified traveler
Posted 3 Mar 2024
A lovely vibe here. Classy in an unpretentious and welcoming way. I will stay here again.
Comment from Hotel Management
4 Mar 2024 by 21House of Stories Team, Hotel Management
Thank you so much Catherine, we are happy you had a perfect stay with us and that you loved our vibe . We hope to see you again. Ciao! 21House of Stories Team
by A verified traveler
Posted 28 Feb 2024
I loved this hotel and likely would stay here again if given the opportunity during my work travels - the hotel is a perfect fit for folks like me, who need a fully equipped onsite coworking space to use during their stay - it was beautiful, comfortable, and functional. I had a few days during my stay where I barely left the live/work space due to an intense schedule, so I was able to really test it out - truly, no complaints. The staff were also quite generous and kind with their time and service during my stay, including the bistro staff and the front desk (Lidia! You were wonderful, thank you!). I used the gym once during my stay and found it more than satisfactory as well.
I am docking a star from my room because I felt it was less well-equipped than the rest of the hotel. No table by the bed, dimly lit, and instead of a full chair, I received an ottoman. I was also disappointed by the lack of USB or USB-C outlets, common at the majority of hotels these days.
I also spent my last night on this property being repeatedly disturbed by my (much younger, no surprise) neighbors in the hotel, who chose to hang out and be loud in the hallway and let their door slam shut at full strength, well past 2AM. I can't really fault the hotel for this and have noticed that hotels in Europe don't commonly have official, posted quiet hours, so this is probably just a cultural difference. Anyway, like I said, I'd still stay again and got a ton of work done thanks to the great design.
Comment from Hotel Management
4 Mar 2024 by 21House of Stories Team, Hotel Management
Thank you so much Riley, we are happy you had a nice stay and we are even more happy that the things you liked the most were the coworking area and our fantastic team. About the Usb charger, there is one in every room just next to the bed but thank you for the other suggestion for the rooms. As you said unfortunately we can not predict the behave of other guest and we are deeply sorry they disturb you during the night.We Hope to see you soon.Ciao!21House of Stories Team
by A verified traveler
Posted 24 Jan 2024 on Hotels
by A verified traveler
Posted 28 Dec 2023
by A verified traveler
Posted 24 Dec 2023
by A verified traveler
Posted 19 Dec 2023
Very nice and modernly styled hotel. Seemingly minor thing but actually very important: quiet HVAC under tenant's control. I've stayed in many hotels where the A/C is super loud. Here, very nice. Also good breakfast.
Comment from Hotel Management
26 Dec 2023 by 21House of Stories Team, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay at our hotel and appreciated our modern style. We absolutely agree that a quiet and controllable HVAC system is essential for a comfortable experience, and we're glad that it met your expectations. Additionally, we're delighted that you found our breakfast to be good. We look forward to welcoming you back for another pleasant stay in the future!Happy holidays.21House of Stories Team
by A verified traveler
Would stay here again and again
Posted 15 Dec 2023 on HotelsI had a lovely time at 21 House of Stories. The staff were incredibly friendly, I really like my room and I felt very safe. Anytime I have ever stayed somewhere that includes breakfast it is normally just toast but the breakfast options here were amazing! The room was quiet and cozy and the location was easy to get to from bus, tram or metro. The staff were brilliant and so kind and helpful. I would definitely stay here again!
Comment from Hotel Management
15 Dec 2023 by 21House of Stories Team, Hotel Management
Thank you so much Katie for your kind review! We're thrilled to hear that you had a lovely time in our house that you enjoyed your stay with us. We take great pride in providing a friendly and safe environment for our guests, so it's wonderful to know that you felt welcomed and secure. We're delighted that you found our breakfast options amazing! We believe that breakfast is an important part of starting the day right, and we always strive to offer a variety of delicious choices to our guests. It's great to hear that you found your room quiet and cozy, and that our location was convenient for you. We understand the importance of accessibility when it comes to transportation, and we're glad that our proximity to bus, tram, and metro stations made it easy for you to explore the area. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. Ciao! 21House of Stories Team
by A verified traveler
Posted 6 Dec 2023 on Hotels
