Ratings based on 1,626 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Need better pillows. Better customer service in front deck.
by A verified traveler from RINGOES
Posted 7 Jun 2024
We had never stayed at this casino but thought we would try it out for a night. Malik checked us in. He was so helpful. Got us a great room with a view. Had a wonderful time.
by A verified traveler
Posted 7 Jun 2024
It was my first time here and probably my last time. My first room was a nonsmoking room where upon entering, I inhaled nothing but cigarettes. When I went back to the front desk the representative said I should've paid the extra $60 to upgrade my room. I told her I booked a NON SMOKING ROOMS hence not needing to upgrade my room. When I was given my next room, the bathroom smelled like cigarettes when I showered. I do not expect a spotless bathroom, but thats where fungus creates and it was not clean enough where I felt safe enough to be in that shower without shoes. As far as dining, there was not many options after 8:45p besides pizza. There was no maps given with information of the hotel and things to do and where to go. Staff was no very helpful with information. If you can avoid this location and go to tropicana or ocean’s. DO IT
by A verified traveler from Danbury
Posted 6 Jun 2024
Has a great time with my wife, hotel was beautiful and staff was friendly.
Comment from Hotel Management
7 Jun 2024 by customer relations, Hotel Management
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!
by A verified traveler
Posted 6 Jun 2024
by A verified traveler from maywood
Posted 6 Jun 2024
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Comment from Hotel Management
7 Jun 2024 by customer relations, Hotel Management
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by customer relations, Hotel Management
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
7 Jun 2024 by customer relations, Hotel Management
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!
by A verified traveler from New York
Posted 5 Jun 2024
Comment from Hotel Management
7 Jun 2024 by customer relations, Hotel Management
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!
by A verified traveler from Lancaster
Posted 5 Jun 2024
We stayed at the Centurion tower and it is breathtaking. The room is bright with plenty of light fixtures and roomy. Beds are very comfortable. There are lots of outlet for all your devices. The bathroom is big with a separate toilet room. There are two shower heads and the water is plenty hot and strong. The only thing is even though the bathroom sliding glass door is gorgeous, it is semi see through and it doesn’t lock. We ere there 3 days and parking was just $15. And then they gave us a $5 off voucher, which is a plus. My family is asking to come back.
Comment from Hotel Management
5 Jun 2024 by Jasmine, Hotel Management
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.