Ratings based on 278 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Amber, Hotel Management
Dear Erika,Thank you for leaving a rating about your stay with us! We hope to see you again soon.Thank you,Amber
by A verified traveler
Posted 16 Jun 2024
Overall it was a pretty average hotel. Front desk staff at Best Western were very nice and helpful. Would’ve been nice to know ahead of time where we had to go to check in but it was close. Decent space, lots of pillows, and towels for showering. Balcony was great to relax. Our bathroom was very dirty and the sheets were not clean but I was able to wipe things down and replace the sheets so it was fine. Cheap trip, you get what you pay for.
Comment from Hotel Management
18 Jun 2024 by Amber, Hotel Management
Dear Destiny,Thank you for leaving a review about your stay with us. I am sorry for the condition of your bathroom and your sheets. In the future, please make us aware of these concerns while you are here so we can address them. We have someone here all the time to address any concerns you may have. I hope you choose to give us a second chance in the future.Thank you,Amber
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Amber, Hotel Management
Dear Deirdra, Thank you for leaving a rating about your stay with us. We hope to see you again soon! :)Thank you, Amber
by A verified traveler
Posted 14 Jun 2024
Great location.
Comment from Hotel Management
15 Jun 2024 by Amber, Hotel Management
Dear John,Thank you for leaving a review about your stay with us. We hope to see you again soon! :)Thank you,Amber
by A verified traveler
Posted 13 Jun 2024
Very Nice
Comment from Hotel Management
15 Jun 2024 by Amber, Hotel Management
Dear Deirdra,Thank you for leaving a review about your stay with us. We hope to see you again soon! :)Thank you,Amber
by A verified traveler
Posted 12 Jun 2024
Two single-night stays within 3 weeks of each other; First impression was very positive interaction with Front Desk staff. On each occasion I was welcomed with a smile and gracious professional courtesy. Rooms were clean and affordable. I had zero negative experiences. Be patient with the elevator; I'm sure it's doing the best it can. Overall, very positive. I intend to stay there again.
Comment from Hotel Management
15 Jun 2024 by Amber, Hotel Management
Dear Alan,Thank you for leaving a review about your stay with us. We hope to see you again soon! :)Thank you,Amber
by A verified traveler from Brooklyn
Posted 8 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Amber, Hotel Management
Dear Patricia,Thank you for leaving a rating about your stay with us. We hope to see you again soon! :)Thank you,Amber
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Amber, Hotel Management
Dear Deirdra,Thank you for leaving a rating about your stay with us. We hope to see you again soon! :)Thank you,Amber
by A verified traveler
Posted 6 Jun 2024
Staff was accomidating despise elevator not working
Comment from Hotel Management
15 Jun 2024 by Amber, Hotel Management
Dear Deirdra,Thank you for leaving a review about your stay with us. We hope to see you again soon! :)Thank you,Amber
by A verified traveler from Pottsville
Posted 4 Jun 2024
Woke up to a naked guy in the downstairs lobby sleeping on a couch. Covered him with a blanket but still. Kid friendly just gotta watch everywhere one goes.
Comment from Hotel Management
18 Jun 2024 by Amber, Hotel Management
Dear Scott,Thank you for leaving a review about your stay with us. On behalf of our guests who do not follow our rules, I truly apologize. I hope you enjoyed your stay otherwise and hope you choose to give us a second chance in the future.Thank you,Amber
