Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Great!
Comment from Hotel Management
22 May 2024 by Management Team, Hotel Management
Hi Murray,Thank you so much for your positive response on your recent stay! We are so glad we exceeded your expectations during your visit. We look forward to hosting you again in the future.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
22 May 2024 by Management Team, Hotel Management
Hi Phillip,Thank you so much for your positive review! I am so glad we exceeded your expectations during your stay. We look forward to hosting you again in the near future.
by A verified traveler
Posted 13 May 2024
It was great
Comment from Hotel Management
22 May 2024 by Management Team, Hotel Management
Hi Ryan,Thank you so much for your positive review! We are so glad to hear we exceeded your expectations. We appreciate your kind words and look forward to hosting you again soon.
by A verified traveler from Shrewsbury
Posted 11 May 2024
My only complaint is the sharp sewage smell when you enter the lobby. I also noticed it about 7 month ago too. I assume it is related to the stadium construction next door but it should be addressed immediately. Other than that it is a very convenient property location if visiting Vanderbilt.
Comment from Hotel Management
22 May 2024 by Management Team, Hotel Management
Hi Michael,Thank you for your honest review on your recent stay. We appreciate your feedback and are saddened to hear that we did not exceed your expectations. We apologize for any issues during your stay and have notified a manager about the issues during your stay. We look forward to hosting you again and improving your experience with us.
by A verified traveler
Posted 9 May 2024
Location
Comment from Hotel Management
22 May 2024 by Management Team, Hotel Management
Hi Julio,Thank you for your positive review on your recent stay. We are so glad we exceeded your expectations during your visit. We look forward to hosting you again in the future!
by A verified traveler
Posted 28 Apr 2024
Nice stay.
Comment from Hotel Management
2 May 2024 by Jason, Hotel Management
Dear Kevin,On behalf of the entire hotel team, I want to thank you for sharing about your positive experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Jason BullockDirector of Front OfficeWhite Lodgingjason.bullock@whitelodging.com615-321-1300
by A verified traveler
Posted 25 Apr 2024
Upon the staff hearing it was my daughters birthday, they decided to all sign a card for her and deliver it with a dessert to the room. It was very thoughtful and we appreciated the gesture very much.
Comment from Hotel Management
30 Apr 2024 by Management Team, Hotel Management
Hi Lawrence,Thank you so much for your positive review on your recent stay! Wea re so glad we exceeded your expectations during your stay. We look forward to hosting you again in the future!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Management Team, Hotel Management
Allison, I am thrilled we exceed your expectations during your stay. Should your travels bring you back to Nashville, we hope to host you again! Safe travels.
by A verified traveler
Posted 20 Apr 2024
great location and comfortable stay
Comment from Hotel Management
30 Apr 2024 by Management Team, Hotel Management
Hi Alica,Thank you so much for your positive review!! I am thrilled we exceed your expectations during your stay. Should your travels bring you back to Nashville, we hope to host you again! Safe travels.
by A verified traveler
Posted 14 Apr 2024
The staff was very warm and helpful at all times.
Comment from Hotel Management
30 Apr 2024 by Management Team, Hotel Management
Hi Sharon,Thank you so much for your kind words! I am thrilled we exceed your expectations during your stay. Should your travels bring you back to Nashville, we hope to host you again! Safe travels.
