Ratings based on 510 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2021
Ants in the bathroom also cobwebs under vanity.
by A verified traveler
Posted 25 Sep 2021
Needs a lot of renovations…. Have stayed there before, has really gone down hill
by A verified traveler
Posted 21 Sep 2021 on Hotels
by A verified traveler
Would not recommend.
Posted 13 Sep 2021 on HotelsThe hotel is VERY dated and in need of updating. Dirty carpets, broken screens, overall very scary. Located just off the highway and not close to any restaurants.
by A verified traveler
Posted 12 Sep 2021
Bed was uncomfortable. Needed a face lift.
by A verified traveler from Traverse City
Posted 12 Sep 2021
This property is no longer a Best Western. The desk clerk was very kind but the room was unsatisfactory. Carpet dirty and wrinkled, toilet did not work properly and was af ceiling in poor condition. We drove 3 hrs home rather than stay
by A verified traveler from Douglasville
Posted 3 Sep 2021
Staff very friendly
by A verified traveler
Posted 2 Sep 2021 on Hotels
The asphalt parking lot was softer than the bed we slept on.
by A verified traveler
Trip for Keith
Posted 31 Aug 2021 on HotelsIt was for a concert. Whole family went. Wanted 2 rooms close by. They were separated by a ways. And beds were a little uncomfortable. But overall okay stay
by A verified traveler
Posted 30 Aug 2021 on Travelocity
The mattress was horrible! Neither of us slept. The hotel had no extra pillows and the ones on the bed were very small squares and just not at all supportive! Bathroom is very old and the tub had rust on it! Not at all satisfied with this particular Best Western in Midland MI. We frequently use other best western properties so I’m really surprised this one has their name.
