Ratings based on 133 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Very disappointing.
We booked an allegedly Superior Room (room 2).
It is a converted conservatory. The roof is glass, covered by ill-fitting blinds, so the room is constantly lit by the outside lights at night - the large car park floodlights were on all night, as were the footpath lights. it is also noisy when it rains, as it is a glass roof.
The room is also noisy as it is right next to the front door, with people coming back to rooms from the pub, and on our second morning the deli delivery man arrived at 7.00am whistling and banging as he made his delivery to the pub.
The electrics in the room were potentially very dangerous, as the bedroom light sockets were falling apart!! Neither bedside lamps were functional, but you could move around the room ok at night because it was well enough lit from the car park supertrooper lights!
The shower had a lot of black mould round the base...
Not a great experience I'm afraid.
by A verified traveler
Posted 16 May 2024
Beautiful bar, restaurant and rooms. Nothing to fault, can highly recommend
by A verified traveler
Posted 10 Mar 2024
Nice rooms. Lovely restaurant
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
8 Feb 2024 by Guest Experience, Hotel Management
Thank you for your rating. We hope to see you again soon.
by A verified traveler
Posted 23 Jan 2024
No WiFi or o2 signal , with the exception of one member of staff everyone was just doing their job no more no less ,rats around the accommodation, outside when i saw them .
Comment from Hotel Management
8 Feb 2024 by Guest Experience, Hotel Management
Thank you for taking the time to share your feedback. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.
by A verified traveler
Posted 16 Jan 2024 on Hotels
Comment from Hotel Management
8 Feb 2024 by Guest Experience , Hotel Management
Thank you for your rating. We would love to welcome you back.
by A verified traveler
Great in every way
Posted 13 Dec 2023 on HotelsAccommodation was lovely, very comfy bed.
Tasty food, very friendly service.
Would definitely recommend.
Comment from Hotel Management
8 Feb 2024 by Guest Experience , Hotel Management
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.
by A verified traveler
Posted 13 Dec 2023 on Hotels
Nice welcome from the staff,nice comfortable room and bed,excellent food would stay again.
Comment from Hotel Management
8 Feb 2024 by Guest Experience , Hotel Management
We can’t wait to welcome you back. Thank you for your feedback.
by A verified traveler
Posted 12 Dec 2023
The staff were friendly and the room was spacious and clean with tea, coffee and biscuits.
Comment from Hotel Management
8 Feb 2024 by Guest Experience, Hotel Management
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.
by A verified traveler
Posted 4 Dec 2023 on Hotels
Comment from Hotel Management
6 Dec 2023 by Guest Experience , Hotel Management
Thank you for your rating. See you again soon.
