Ratings based on 2,007 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Very nice place to visit , i would expect more when checking in getting all the information properly and be more aware of all the fees that’s not listed
Comment from Hotel Management
14 Jun 2024 by Nora, Hotel Management
Thank you for being our guest at Eden Roc Miami Beach and taking the time to share your comments. We are delighted to know you were impressed with our service and look forward to welcoming you back again soon. Our team works hard to ensure our guests have a wonderful experience. Apologies for the inconvenience upon your arrival and not being informed in advance regarding the resort fee and incidental accordingly. We will be sure to review with our team as we continue to make improvements and hope you will give us another opportunity in the future. Sincerely
by A verified traveler
Posted 14 Jun 2024
I stayed at this hotel a few years ago and the experience was amazing so i decided to go again and nothing change everything continues the same way
Comment from Hotel Management
14 Jun 2024 by Nora, Hotel Management
Thank you for your perfect rating! It is a huge thrill to know that we have topped your list of hotel experiences on Miami Beach. From our hospitable team and comfortable accommodations to our fantastic amenities and stunning views, we strive to exceed expectations with every visit. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way! Sincerely,
by A verified traveler
Posted 14 Jun 2024
It was great
Comment from Hotel Management
14 Jun 2024 by Nora, Hotel Management
Thank you for your perfect rating! It is a huge thrill to know that we have topped your list of hotel experiences on Miami Beach. We look forward to welcoming you back for another exceptional experience. Sincerely,
by A verified traveler
Posted 14 Jun 2024
Good property
Comment from Hotel Management
14 Jun 2024 by Nora, Hotel Management
Thank you for being our guest at Eden Roc Miami Beach. We look forward to welcoming you back for another amazing visit. Sincerely,
by A verified traveler
Posted 14 Jun 2024
Beautiful
Comment from Hotel Management
14 Jun 2024 by Nora, Hotel Management
Thank you for being our guest! It's delightful to see you had a wonderful time at our hotel. We look forward to welcoming you back for another exceptional experience. Sincerely,
by A verified traveler
Posted 13 Jun 2024
Best hotel in miami.
Comment from Hotel Management
14 Jun 2024 by Nora, Hotel Management
Thank you for your perfect rating! It is a huge thrill to know that we have topped your list of hotel experiences on Miami Beach. We look forward to welcoming you back for another exceptional experience. Sincerely,
by A verified traveler
Posted 12 Jun 2024
It was great
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Dear Daniella,Thank you for choosing Eden Roc Miami Beach! We are delighted that you had an awesome stay with us, and we hope you had the chance to explore all that our great property has to offer. It would be our pleasure to welcome you back anytime!Sincerely,Maria VilchezEden RocHotel Manager
by A verified traveler
Posted 11 Jun 2024
Friendly staff
Comment from Hotel Management
11 Jun 2024 by The Front Desk Team, Hotel Management
Thank you for staying with us, and thank you for this great review. We hope to see you again!
by A verified traveler from Oklahoma City
Posted 11 Jun 2024
Beautiful!
Comment from Hotel Management
11 Jun 2024 by General Manager, Hotel Management
Dear Yasmine,We're so happy to know that you enjoyed our beautiful hotel! We trust that everything was in order for your visit and that you'll consider joining us again soon.Sincerely,Maria VilchezEden RocHotel Manager
by A verified traveler
Posted 10 Jun 2024
Pools
Comment from Hotel Management
11 Jun 2024 by Thank you for staying with us, and thank you for t, Hotel Management
Thank you for staying with us, and thank you for this great review. We hope to see you again!
