Ratings based on 919 Verified Reviews

2.4 out of 5
70% of guests recommend
2.4 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 15 Jun 2024
The room is dirty and gross. There are people loitering around outside. The restaurant attached to the restaurant is closed.
1 out of 5
by A verified traveler

Posted 11 Jun 2024
Scariest motel ever … some other guests hanging out outside their room , staring at guests !! Fortunately the staff did switch me to a sister hotel next door , Comfort Inn and it was much better !
4 out of 5
by A verified traveler

Posted 9 Jun 2024
Upon checking in on June 7 the front desk clerk was very informative & kind. We were disappointed that the hot tub was cold. finally the hot tub was warming up in the next morning . The outdoor patio was dirty, broken chairs, needed mowing . Cont. breakfast was a little sparse. Our room was never cleaned or no clean towels when we returned late Sat., evening. I asked the gentleman at the front desk if we could have fresh towels & our trash emptied. An hour later I went to the front desk to ask again for clean towels. Finally got them. The bathroom door did not lock.
4 out of 5
by A verified traveler

Posted 8 Jun 2024
Staff was very helpful!
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Room very clean and very comfortable
1 out of 5
by A verified traveler

Posted 3 Jun 2024
Bed bugs
1 out of 5
by A verified traveler

Posted 3 Jun 2024
Dirty and felt unsafe.
2 out of 5
by A verified traveler from Coopersville

Posted 2 Jun 2024
The lady that checked us in was busy on her phone. There wasn’t a light that worked outside our room. The sheet had a hole and there was an extra pillow case wrapped up in our bedding. The room looked dirty but I think it was in ill repair. Very run down and poorly maintained.
1 out of 5
by A verified traveler

Posted 2 Jun 2024
First I will say the staff is not at fault here, they seem to be trying but they do not have much to work with. The hotel property, hallways, stairways, carpets and rooms were just dated and dirty. My room had a very strong perfume smell, so I can only imagine what odor was being masked. Do not recommend.
1 out of 5
by A verified traveler

Posted 27 May 2024
Nothing like the pictures, it’s run down, dirty, and half the amenities don’t work