Ratings based on 919 Verified Reviews
2.4 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
The room is dirty and gross. There are people loitering around outside. The restaurant attached to the restaurant is closed.
by A verified traveler
Posted 11 Jun 2024
Scariest motel ever … some other guests hanging out outside their room , staring at guests !! Fortunately the staff did switch me to a sister hotel next door , Comfort Inn and it was much better !
by A verified traveler
Posted 9 Jun 2024
Upon checking in on June 7 the front desk clerk was very informative & kind.
We were disappointed that the hot tub was cold. finally the hot tub was warming up in the next morning . The outdoor patio was dirty, broken chairs, needed mowing . Cont. breakfast was a little sparse. Our room was never cleaned or no clean towels when we returned late Sat., evening. I asked the gentleman at the front desk if we could have fresh towels & our trash emptied. An hour later I went to the front desk to ask again for clean towels. Finally got them. The bathroom door did not lock.
by A verified traveler
Posted 8 Jun 2024
Staff was very helpful!
by A verified traveler
Posted 7 Jun 2024
Room very clean and very comfortable
by A verified traveler
Posted 3 Jun 2024
Bed bugs
by A verified traveler
Posted 3 Jun 2024
Dirty and felt unsafe.
by A verified traveler from Coopersville
Posted 2 Jun 2024
The lady that checked us in was busy on her phone. There wasn’t a light that worked outside our room. The sheet had a hole and there was an extra pillow case wrapped up in our bedding. The room looked dirty but I think it was in ill repair. Very run down and poorly maintained.
by A verified traveler
Posted 2 Jun 2024
First I will say the staff is not at fault here, they seem to be trying but they do not have much to work with. The hotel property, hallways, stairways, carpets and rooms were just dated and dirty. My room had a very strong perfume smell, so I can only imagine what odor was being masked. Do not recommend.
by A verified traveler
Posted 27 May 2024
Nothing like the pictures, it’s run down, dirty, and half the amenities don’t work
