Ratings based on 992 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Needs renovated
by A verified traveler
Posted 14 Jun 2024
I drive an EV and the hotel is listed as having on-site charging…it does NOT. The very reason I chose the hotel made it very inconvenient as I had to find charging nearby, which is not easy to do in that area.
by A verified traveler
Posted 8 Jun 2024
Shower and sink did not drain. There was hair in the bed and on the towels. The place overall did not seem like it was cleaned at all. Very dirty.
by A verified traveler from London
Posted 5 Jun 2024
Very nice. I would stay there again.
by A verified traveler from Manhasset
Posted 31 May 2024
I was disappointed on parts of the room including:
1.) Lighting was low - no light on the desk - the only light was across the room;
2.) No power set up for the desk - instead, I had to pull the couch out to get to an outlet.
3.) Television (or remote) in bedroom did not work.
by A verified traveler
Posted 27 May 2024
The value for the cost was excellent. I was very impressed with my suite and was able to get a very good night's rest. I didn't take advantage of any of the amenities or its location because I was so tired but I would definitely stay here again.
by A verified traveler
Posted 25 May 2024
horrible Double Tree by Hilton, worst one i’ve ever stayed in. it’s under renovation and service is terrible from black bananas and expired yogurt to bugs in the room and non working toilets and shower heads. by all means avoid staying at this hotel
by A verified traveler
Posted 22 May 2024
My room was not dirty, but the hallways had some dirt. Maybe it was the construction going on not far from my room, so I don't want to overstate it. It was different than other hotels, though. the breakfast was very good, the staff was very nice.
by A verified traveler
Posted 20 May 2024
The shower was not working. Staff was not too helpful when they finally agree to switch rooms we got a stinking room. They did a Mickey Mouse fix to the shower. It sort of work for one night. The light fixture of the bathroom fell and hit my husband on the head before hitting the floor and breaking. We finally got a new room the second day after the shower broke again. It is so far to please a Hilton member. It was the worst hotel we have ever stay. We won’t recommend it. It was a nightmare.
by A verified traveler
Posted 18 May 2024
