Ratings based on 1,545 Verified Reviews

2.6 out of 5
2.5 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Woodville

This traveler left a rating score only Posted 15 Jun 2024
2 out of 5
by A verified traveler

Posted 15 Jun 2024
Could hear water in pipes walls are thin
3 out of 5
by A verified traveler

Posted 15 Jun 2024
Cost. Airport shuttle
1 out of 5
by A verified traveler

Posted 14 Jun 2024
There were little bugs all over the beds and floor. The floor was very sticky. The toilet ran all night. The room smelled like mildew.
4 out of 5
by A verified traveler

Posted 9 Jun 2024
Clean room and nice size
Comment from Hotel Management
10 Jun 2024 by Sabrina A, Hotel Management
Thank you for your feedback!
3 out of 5
by A verified traveler

Posted 8 Jun 2024
The property was okay. Not enough parking. It took a long time to check in. Only one person working the front desk. The room was as expected but no hot water to take a shower.
Comment from Hotel Management
9 Jun 2024 by Melynda R., Hotel Management
Thank you for your feedback.
2 out of 5
by A verified traveler

Posted 5 Jun 2024
Room was dirty and the staff member that checked us in was rude. They also said the hotel offered airport shuttle but failed to mention they only run by the HR. Terrible experience especially since I was traveling with my kids.
Comment from Hotel Management
6 Jun 2024 by Sabrina A, Hotel Management
Thank you for your feedback, im sorry to hear about your negative experience.
1 out of 5
by A verified traveler

Posted 4 Jun 2024
The area did not seem safe. Loud music in the parking lot at 4 am in the morning
Comment from Hotel Management
5 Jun 2024 by Melynda R., Hotel Management
Thank you for your feedback, I do apologize for the negative experience you had here at the property . I will make sure to to discuss this with there corresponding departments.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Melynda R., Hotel Management
Thank you for your positive feedback!
1 out of 5
by A verified traveler

Posted 1 Jun 2024
No working pool, cold water, mold, cable and WiFi down.
Comment from Hotel Management
5 Jun 2024 by Melynda R., Hotel Management
Thank you for your feedback, I do apologize for the issues you had here at the property. Our cable was down for few hours after we had a thunder storm and knocked out the signal.