Ratings based on 1,308 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Commerce City
Posted 17 Jun 2024
Speedy check in and check out. Staff was friendly. The bar food was great. However, the flooring, both carpet and tiling were outdated
by A verified traveler
Posted 17 Jun 2024
The room looked dirty. The housekeeper knocked and then immediately came into my room at 9am on Saturday morning. Check out was at 12. I didn't even have time to get to the door before she came in.
by A verified traveler
Posted 15 Jun 2024
The parking it’s the worst no spots available people park in the lawn if you could even find space there and they charge $30.00 per day .
by A verified traveler
Posted 14 Jun 2024
We booked hotel specifically for the on sight restaurant and airport shuttle. The restaurant was not open, and the shuttle was full with at least 12 people left behind. NO explanation, and the shuttle was very small. Should have used a larger shuttle, that appeared to be sitting vacant on sight. We nearly missed our flight ouy, very stressful. All of us had to uber to the airport. Very disappointed. Wont recommend or stay here again.
by A verified traveler
Posted 14 Jun 2024
Carlos at the bar was amazing, he made us feel at home.
Our room did not have cold water. It was a struggle to shower with hot water with that FL waether. But beside that it was a good stay
Comment from Hotel Management
16 Jun 2024 by General Manager, Hotel Management
Dear Iris,Thank you for choosing Pullman Miami Airport Hotel. We're delighted that Carlos made you feel at home. However, we apologize for the issue with the cold water in your room and understand the inconvenience it caused. Your comments will help us address this issue and we hope to welcome you back for an even better experience.
by A verified traveler
Posted 14 Jun 2024
Thank you!
Comment from Hotel Management
16 Jun 2024 by General Manager, Hotel Management
Dear Maria,Thank you for choosing Pullman Miami Airport Hotel and sharing your rating. It was a pleasure to host you and we hope you had a wonderful recent visit. Our team looks forward to welcoming you back in the future for another great experience!
by A verified traveler
Posted 13 Jun 2024
Automatic door started closing at the entrance and hit my ribs on the handle
by A verified traveler
Posted 13 Jun 2024
Muy limpio y todo el personal muy amable , tranquilo y muy familiar.
Comment from Hotel Management
15 Jun 2024 by General Manager, Hotel Management
Querida Isabel,¡Gracias por tus comentarios! Estamos encantados de que haya encontrado nuestra propiedad en buen estado y nuestro equipo amable. Esperamos darle la bienvenida nuevamente al Pullman Miami Airport Hotel para vivir otra experiencia cinco estrellas.
by A verified traveler
Posted 13 Jun 2024
Wish they have valet parking but other than that it’s great
Comment from Hotel Management
14 Jun 2024 by General Manager, Hotel Management
Dear Myron,Thank you for choosing Pullman Miami Airport Hotel! We're glad that you had a great experience overall. We also appreciate your suggestion regarding valet parking, and we'll take it into consideration as we continue making improvements for our guests. It was a pleasure having you here, and we look forward to welcoming you back for another enjoyable stay!
by A verified traveler
Posted 12 Jun 2024
Nice pool. Good food
Comment from Hotel Management
13 Jun 2024 by General Manager, Hotel Management
Dear Brian,It was a pleasure hosting you at Pullman Miami Airport Hotel. It's nice to know our pool and good food were positive aspects of your stay. Should your travels bring you back this way, we would be honored to have another opportunity to host you again.
