Ratings based on 982 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hasbrouck Heights
Posted 3 Jun 2024
This motel its definitely more for like the locals .. faucets loosen, rust everywhere, simple bed and a TV nothing else in the room .. AC units almost all of them have a bucket underneath but in reality there was water everywhere... elevator does NOT seemed safe and was really dirty .. ended up staying 1 night and had to check out the next morning... I didn't feel safe staying the rest of my scheduled time...
Comment from Hotel Management
5 Jun 2024 by Brand Experience Team, Hotel Management
Hi Ramon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Big black beetles & the bed
by A verified traveler
Posted 1 Jun 2024
Good
Comment from Hotel Management
4 Jun 2024 by Brand Experience Team, Hotel Management
Hi Tammy,Thank you for the perfect rating!! Maz K.#Team6
by A verified traveler
Posted 1 Jun 2024
It’s nice
by A verified traveler
Posted 29 May 2024
I like Harvey an miss Melitta an Mr Gary they always helped me good service
by A verified traveler
Posted 24 May 2024
If you want to get sick or see others die of over dose then this is the place to be. Where the pool has never past inspections it’s drugs left in the rooms black mold on the toilets and tubes and tables. When you wake up everything in your room will be wet and moldy smelly.
Comment from Hotel Management
4 Jun 2024 by Brand Experience Team , Hotel Management
Hi Danays, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Kaur J.#Team6
by A verified traveler
Posted 19 May 2024
Ok
Comment from Hotel Management
31 May 2024 by Nancy Y., Hotel Management
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
by A verified traveler from Las Vegas
Posted 16 May 2024
Dump bed sheets, rusted furniture, not being able to readjust the ac (room was at 66° with dump sheets)
Comment from Hotel Management
31 May 2024 by Nancy Y., Hotel Management
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
by A verified traveler
Posted 14 May 2024
Woke up to everything very wet. The humidity in there was horrible. I had to send the kids to school smelling like mildew. But I never have a bad experience with the staff or this place. Love it here..
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi Danays, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
