Ratings based on 1,134 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Just a really nice overall stay great facilities kept up well. Very nice resort and a great little waterpark and pool for the kids. Prices of course are a bit high at things like the pool bar, but I believe you should expect that going to a nice JW Marriott resort so it’s not unexpected.
Staff was all very helpful and nice. Valet was usually busy, but still got your car in a reasonable amount of time. Not exactly a convenient walking distance to all kinds of restaurants however a very short drive will get you to plenty of different dining options and activities.
The only complaint that I have is that there is no available icemaker. While they insist on bringing the ice to your room, almost every time we requested it, it was either completely forgotten or it would take 30 minutes or more to get the ice. As you can imagine, trying to have a drink at the end of the night or before you head out the door waiting 30 minutes or not getting the ice at all is unfortunate .
That said I would certainly return
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 24 Apr 2024
It’s ok
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 19 Apr 2024
Under renovation
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 12 Apr 2024
I love it
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 8 Apr 2024
Excellent
by A verified traveler
Posted 7 Apr 2024
Very nice
