Ratings based on 140 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Great place to stay clean and easy beach access we walk around a lot of places,
The over night parking/ Valet Is $50 Per Day And The Valet Were super Fast At Getting Us Our Vehicle When We Needed It They Work Really Hard And Are Very Professional
Comment from Hotel Management
1 May 2024 by Management, Hotel Management
Thank you so much for your feedback!
by A verified traveler
Posted 1 May 2024
Everything was broke down. They gave us nothing back. It was absolutely terrible.
Comment from Hotel Management
1 May 2024 by Management, Hotel Management
Thank you so much for your feedback!
by A verified traveler
Posted 30 Apr 2024
Poor quality rooms and we changed room 1st day there. There was a leak in the ceiling and cement with paint fell due to the leak.
Comment from Hotel Management
1 May 2024 by Management, Hotel Management
Thank you so much for your feedback!
by A verified traveler from Brooklyn
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Management, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Management, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Management, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 25 Apr 2024
GREAT LOCATION. ALL THE STAFF WAS WONDERFUL ESPECIALLY FRONT DESK STAFF WERE VERY KIND AND ACCOMMODATING. A/C was turning on making it too cold but they were willing to fix that. There is construction next door but it’s worth dealing with for the LOCATION to the beach. It’s on the beach. Pool is salt water and really warm. They are doing some minor renovations but they have good drinks, cleanliness and kind staff. They are just completing their transition but affordable and comfortable. Good showers and spacious adjoining room set ups. We enjoyed that A LOT! Only Negative is the valet attendant attitudes; Hilton needs to take over that entity or train them as Hilton staff. Overall we enjoyed the stay. Lots of water for you stay hydrated and to refill your water bottles. We would stay again.
Comment from Hotel Management
26 Apr 2024 by Management, Hotel Management
Thank you so much for your feedback!
by A verified traveler
Posted 25 Apr 2024
Very unhappy with the hotel. Will not be returning nor recommending. I was charged a crazy amount for a hotel that didn’t deliver. I was in the top floor and the garbage coming out the elevator was always full and smelling like dirty diapers, even though I let the staff know, nothing was ever done….reminded again at check out. I used the gym but was unable to fill the water bottles you charged me $35 a day for because the water machine was always broken. I went to get breakfast and waiting over 40 min for a simple granola bowl as I watched other costumers that came after me be served. Beach and pool access was closed, but this was not mentioned when booked. Not worth at all what I paid and will not return….def will be giving bad reviews.
Comment from Hotel Management
26 Apr 2024 by Management, Hotel Management
Thank you so much for your feedback!
by A verified traveler
Posted 25 Apr 2024
POOL WAS UNDER CONSTRUCTION. Was not made aware of this on the website
Comment from Hotel Management
26 Apr 2024 by Management, Hotel Management
Thank you so much for your feedback!
by A verified traveler
Posted 20 Apr 2024
My husband and three older children stayed here for 2 days and we were so excited to stay in a nicer hotel on Miami Beach. We were frustrated with the wait staff at the restaurant…we ate there 2 times and got drinks many times and the wait staff was slow and unfriendly. The most frustrating part was the loud construction happening at the hotel right next door. We sat at the restaurant patio to eat breakfast and the jack hammer was on constantly while we were trying to eat and have conversations.
I’m not sure we’d stay there again.
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Thank you for your feedback!
