Ratings based on 1,048 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Raven, Hotel Management
Dear David,Thank yo for letting us know about your recent stat. We look forward to your next visit to Miami. Have a wonderful day!
by A verified traveler
Posted 28 Apr 2024
The sister property across the street has a pretty cool roof top bar!
Comment from Hotel Management
29 Apr 2024 by Raven, Hotel Management
Dear Larry,Thank you for taking the time to let us know about your recent stay. We are delighted to know that you enjoyed our sister property and the amazing view from the roof top. We look forward to your next visit to Miami. Have a wonderful day!
by A verified traveler
Posted 27 Apr 2024
Driver friendly
Comment from Hotel Management
29 Apr 2024 by Raven, Hotel Management
Hi Carolyn,Thank you for letting us know about your recent stay. We hope you enjoyed your stay and we look forward to your next stay with us. Have a wonderful day!
by A verified traveler
Posted 26 Apr 2024
Very convenient to Design District, super quiet and great breakfast the swimming pool is very small
Comment from Hotel Management
26 Apr 2024 by Raven, Hotel Management
Dear Maria Luisa,Thank you for taking the time to let us know about your recent stay. We are delighted to know that you enjoyed your stay with us and we look forward to your next visit to Miami. Have a wonderful weekend!
by A verified traveler from San Diego
Posted 25 Apr 2024
Clean with large rooms, pleasant staff and quiet!
Comment from Hotel Management
25 Apr 2024 by Raven, Hotel Management
Dear Harold,Thank you for taking the time to let us know about your recent stay. We are glad to hear that you liked our rooms and that our staff was pleasant. We look forward to your next stay with us. Have a wonderful rest of the week!
by A verified traveler
Posted 24 Apr 2024
Noisy
Comment from Hotel Management
25 Apr 2024 by Raven, Hotel Management
Dear Gaetano,Thank you for your feedback. We sincerely apologize for the noise disruption during your stay. We do our best to make sure our guests have an exceptional experience during their stay. We hope you'll give us another chance to provide you with a more relaxing experience in the future.
by A verified traveler
Posted 24 Apr 2024
Ambiance & service.
Comment from Hotel Management
24 Apr 2024 by Raven, Hotel Management
Dear Grinoshka,Thank you for taking the time to leave a review! We're delighted to hear you had a wonderful stay. We look forward to your next visit to Miami! Have a wonderful rest of the week!
by A verified traveler
Posted 23 Apr 2024
The staff were very helpful and polite. I love everything about this hotel. Onsite breakfast options with turkey options very convenient. The only issues was the laundry room was broken, so we had to pay to wash.
Comment from Hotel Management
24 Apr 2024 by Raven, Hotel Management
Dear Sylvia,Thank you so much for your fantastic review! We're thrilled to hear that you found our staff helpful and polite, and that you enjoyed the convenient breakfast options, especially the turkey selections. We sincerely apologize for the inconvenience caused by the broken laundry machines during your stay. We understand this unexpected situation likely impacted your plans. We're currently working on repairs. We appreciate you bringing this to our attention. It helps us identify areas for improvement. We hope to welcome you back again soon! Have a wonderful rest of the week.
by A verified traveler
Posted 23 Apr 2024
Great stay
Comment from Hotel Management
23 Apr 2024 by Raven, Hotel Management
Dear Darryl,Thank you for taking the time to let us know about your recent stay at our hotel. We want to wish you a wonderful day!
by A verified traveler
Posted 22 Apr 2024
Great location
Comment from Hotel Management
23 Apr 2024 by Raven, Hotel Management
Thank you for letting us know! We're glad you enjoyed the convenient location. Have a wonderful rest of the week and we look forward to your next visit to Miami!
