Ratings based on 1,028 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Love the area
by A verified traveler
Posted 3 Jun 2024
Near the Miami airport, quiet, good service, personnel really nice and kind and helpful
by A verified traveler
Posted 3 Jun 2024
Great stay
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 1 Jun 2024
The front desk was really nice. Good location, big rooms, clean hotel.
by A verified traveler
Posted 1 Jun 2024
Great stay, and customer service was excellent.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Sophie, Hotel Management
Thank you for your review!
by A verified traveler
Posted 28 May 2024
A good place for the family to stay.
Comment from Hotel Management
30 May 2024 by Sophie, Hotel Management
Thank you for your review!
by A verified traveler
Posted 28 May 2024
I stayed for an overnight layover in Miami. Loved the location and the shuttle to Dolphin Mall! There is no airport shuttle so you have to Uber or take a taxi. I arrived early so I was able to securely leave my bags and walk over to the Miami International Mall. Front Desk was very courteous and helpful. I returned and checked in to my room. I think I was upgraded because my room was actually a huge suite with a living room and kitchenette and separate bedroom and bathroom area. It was really nice! I wish my stay was longer. I caught the shuttle to Dolphin Mall and the driver Steve was awesome! We set a time for pick-up and he was there on the dot. I ate at the restuarant and the food was good. I would definitely stay again and for longer next time!
Comment from Hotel Management
30 May 2024 by Sophie, Hotel Management
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our location convenient for your layover in Miami.It’s great to know that our shuttle service to Dolphin Mall and the Miami International Mall added value to your stay. We’re especially glad to hear that Steve made your experience even better with his punctuality and excellent service.We’re delighted that you found our front desk staff courteous and helpful, and that you enjoyed the spacious suite upgrade. It's fantastic to hear that you were pleased with the accommodations, including the living room, kitchenette, and separate bedroom and bathroom area.We’re also happy that you had a positive dining experience at our restaurant. Your kind words motivate us to continue providing the best service possible.Thank you again for choosing our hotel. We look forward to welcoming you back for a longer stay in the future!
by A verified traveler
Posted 27 May 2024
Good service attention
Comment from Hotel Management
30 May 2024 by Sophie, Hotel Management
Thank you for your review!
