Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Short stay but staff especially Roberto was super helpful and friendly. Will definitely stay again.
Comment from Hotel Management
14 May 2024 by Guest Services , Hotel Management
Dear Bjorna,Thank you for choosing our hotel and for taking the time to share your experience with other guests. We are delighted that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful week, and travel safely. Best regards, Guest Services
by A verified traveler
Posted 13 May 2024
The hotel was very nice, clean and spacious. Andice was wonderful at check-in.
Comment from Hotel Management
13 May 2024 by Guest Services , Hotel Management
Dear Tarina Thank you for your kind words about your recent stay at Courtyard Miami Aventura Mall! We are delighted to hear that you found the hotel to be very nice, clean, and spacious. Our team takes great pride in maintaining a high standard of cleanliness and comfort for our guests. We are also thrilled to hear that Andice provided excellent service during your check-in process. We will be sure to pass along your compliments to her. We hope to welcome you back again soon for another enjoyable stay!Kind regards, Guest Services
by A verified traveler
Posted 13 May 2024
The room was really nice. Bed was comfortable the property over all was clean. The noice from the ac unit was so loud it took forever for me to fall asleep. Also there was like a moldy smell in the room. The hallways and lobby smelled amazing but my room not at all
Comment from Hotel Management
13 May 2024 by Guest Services , Hotel Management
Dear Zulema,Thank you for your feedback on your recent stay at Courtyard Miami Aventura Mall. We are pleased to hear that you found our room to be really nice and the bed comfortable, and that you appreciated the overall cleanliness of the property. We apologize for any inconvenience caused by the noise from the AC unit and the smell in your room. Rest assured, we will address these issues promptly to ensure a more pleasant experience for our guests in the future. We are glad to hear that you enjoyed the delightful scents in the hallways and lobby and will strive to improve the scent within the rooms as well. Thank you for bringing these matters to our attention, and we hope to welcome you back for a more enjoyable stay soon.Kind regards, Guest Services
by A verified traveler from Muratpasa
Posted 6 May 2024
Clean property with lots of attractions around. Especially Aventura Mall is best place for dining and shopping.
Comment from Hotel Management
6 May 2024 by Guest Services , Hotel Management
Dear Oktay,Thank you for your review! We're thrilled to hear that you found our property clean and enjoyed the attractions around us. Aventura Mall is indeed a fantastic spot for dining and shopping, and we're glad you had a great time exploring the area. We hope to welcome you back soon for another wonderful stay at Courtyard Miami Aventura Mall!Kind regards, Guest Services
by A verified traveler
Posted 29 Apr 2024
Great location
Close by to Aventura Mall Outlets,and restaurants in walking distance
Staff is super helpful
I highly recommend this Hotel
Comment from Hotel Management
29 Apr 2024 by Guest Services , Hotel Management
Dear Ricky, Thank you for your review of Courtyard Miami Aventura Mall! We are delighted to hear that you enjoyed our great location near Aventura Mall and restaurants. Our staff works hard to provide excellent service, and we are thrilled to know that you found them super helpful during your stay. We appreciate your recommendation and are grateful for your kind words. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Courtyard Miami Aventura Mall!Warm regards, Guest Services
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Guest Services , Hotel Management
Dear Maria,Thank you for selecting our hotel for your visit to Miami. We are pleased that you enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Warm regards, Guest Services
by A verified traveler
Posted 26 Apr 2024
Great place to stay!
Comment from Hotel Management
1 May 2024 by Guest Services , Hotel Management
Dear Frederico,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
11 May 2024 by Guest Services , Hotel Management
Dear Carmen, Thank you for choosing our hotel for your visit to Miami and for taking the time to share your experience with other guests. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day and safe travels. Kind regards, Guest Services
by A verified traveler
Posted 12 Apr 2024
Loved this hotel. They were very welcoming! The rooms were clean and the hotel area was clean. It was down the street from the mall which was very convenient.
Comment from Hotel Management
13 Apr 2024 by Guest Services , Hotel Management
Dear Arin,Thank you for your positive review of Courtyard Miami Aventura Mall! We are thrilled to hear that you loved your stay with us and found our hotel welcoming. It's great to know that you found the rooms and hotel area clean during your visit. We are also glad that our location near the mall was convenient for you. Your feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay soon!Kind regards, Guest Services
by A verified traveler
Posted 12 Apr 2024
Everything was great other than I wish the room was more soundproof since we could hear everything going on in the hallway while sleeping.
Comment from Hotel Management
13 Apr 2024 by Guest Services , Hotel Management
Dear Vicmary,Thank you for your feedback on your recent stay at Courtyard Miami Aventura Mall. We are delighted to hear that you had an overall great experience with us. We appreciate your comments regarding the room soundproofing and apologize for any disruptions you experienced due to noise from the hallway. Your feedback is important to us, and we will address this issue to ensure a more peaceful and restful stay for our guests in the future. We hope to welcome you back again soon and provide you with an even better experience. Thank you for choosing Courtyard Miami Aventura Mall.Kind regards, Guest Services
