Ratings based on 162 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jan 2024
Looks better in photos than real life. Needs a little work. 1 trash can in the kitchen only was my partner main complaint
by A verified traveler
Posted 1 Jan 2024 on Hotels
This was the worst property I have EVER stayed in. We were a family of five adults and booked a two-bedroom that was supposed to sleep six with a sofa bed. The manager argued with me when I tried to get sheets and blankets from him for the sofa bed, then ended up giving me a bottom sheet that was too big, but I figured it was better than nothing. It was not until after 10 pm that we discovered that neither sofa actually was a sofa bed. Both were basically metal frames with fabric over them, that folded flat.I am talking ZERO padding, let alone a mattress. I got no sleep that night. The rest of the family said the bed mattresses were almost as terrible. Hotels.com refused to do anything for us and their rep was a total jerk to me too. We fled to a real hotel and still had to pay for our entire stay at this dump. My credit card company is working with me to fix this. Beware this hotel, and hotels.com. I’m so furious that I’m pulling the vacation rental property I own off VRBO, which is part of the same company.
by A verified traveler
Posted 30 Dec 2023
by A verified traveler
Posted 14 Nov 2023 on Hotels
Nos encanto la ubicación, no estuvimos durante el dia, llegabamos por la noche a dormir, todo muy bien, Joel nos apoyo asi como Vladimir, Sussan es la manager muy atenta, se debe de dejar limpio el apartamento, proporcionan lo necesario para la estadia. Recomiendo a proximos viajeros, nosotros regresaremos.
Comment from Hotel Management
15 Nov 2023 by Oasis Casita, Hotel Management
Muchisimas Gracias! Fue un placer conocerlos y tenerlos aca con nosotros! Muy amables y respetuosos , nos encantaria que regresen pronto!
by A verified traveler from North Branford
Posted 29 Oct 2023
Perfect location, but a little dated
Comment from Hotel Management
15 Nov 2023 by Oasis Casita, Hotel Management
It was a placer to have you here. We hope to see you back soon!
by A verified traveler
Posted 24 Oct 2023
We stayed at this property from Oct 8th - Oct 19th 2023 as 3 adults and 1 child. The first night checking in was easy. The night attendant {forget his name} was very nice, friendly and Knowledgeable. The first condo he gave us was no good - it was TINY and looked nothing like the photos online..at first glance it wasn’t cleaned very well, the TV’s we’re not working and we were severely underwhelmed. To the point of asking what the policy is on cancellation for the remaining 11 nights! The night attendant graciously offered to move us to a better unit on the opposite side and this is where we resided for our entire Miami visit. This unit was bigger, clean, TV’s worked {satélite so sometimes the signal would be choppy} and WiFi was a hit/miss.
Overall we enjoyed ourselves. The beds were quite comfy, however the living room couch/sofa needs a desperate update as sitting on it just for a few hours in the evening would leave my back sore. My only other complaint would be a non-working Safe. Anyone can reset it by pushing the button on the back so it’s not really a safe.
Other pros: No bugs! Condo was clean, & supplied enough towels and extra sheets to last us the entire stay. Kitchen was nicely supplied with dinnerware. Pool & chairs was lovely and the gated community was quiet.
Cons: Intermittent Wifi & PARKING. You will have to pay $15-20 USD per day to park at the cheapest lot which is on Pennsylvania and 17th {10 min walk} or be prepared to pay $50 each day for closer.
Comment from Hotel Management
15 Nov 2023 by Oasis Casita, Hotel Management
It was a placer to have you here we us! Thanks a lot for the feedback.
by A verified traveler
Posted 16 Sep 2023
the location was great in south beach and good facilities
Comment from Hotel Management
15 Nov 2023 by Oasis Casita, Hotel Management
Thanks!! We hope to see you back soon!!
by A verified traveler
Posted 8 Sep 2023
The manager was helpful with signing in because it was after nine. The apartment was comfortable and the location is good. Very clean and quite resort.
by A verified traveler
Posted 24 Aug 2023
Not ideal
by A verified traveler
Posted 9 Aug 2023
