Ratings based on 988 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Richmond
Posted 30 Apr 2024
Beautiful place to stay.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Managing Director, Hotel Management
Dear Robert, thank you for staying with us and for your feedback. We apologize for not meeting your expectations and hope to have another chance to serve you in the future. Regards
by A verified traveler from Miami
Posted 21 Apr 2024
Great time!
Comment from Hotel Management
28 Apr 2024 by Managing Director, Hotel Management
Dear Diana, thank you for choosing the Biltmore and for your support. We look forward to your return. Regards
by A verified traveler
Posted 18 Apr 2024
The Biltmore is beautiful - an icon. Lobby was fabulous. The only drawback was that the property was not quiet. Extremely loud wedding music shook the building and we were on the 5th floor! The music did not stop until 11pm. The next morning (around 7:30am) there was a beeping truck and construction going on disturbing our sleep. So much for R&R!
The staff was excellent and attentive though. The grounds are breathtaking. The only negative was the lack of quiet.
They also charge $70 per day for a micro fridge and microwave which should be included in the rate.
Comment from Hotel Management
21 Apr 2024 by Managing Director, Hotel Management
Dear Janet, thank you for staying at the Biltmore and for your kind words. We apologize for any inconveniences the wedding has caused you and have shared your comments with our leadership team for review. We value your patronage and are looking forward to welcoming you back. Regards
by A verified traveler
Posted 16 Apr 2024
Great service
Comment from Hotel Management
21 Apr 2024 by Managing Director, Hotel Management
Dear David, thank you for choosing the Biltmore and for your support. We are looking forward to your next stay. Regards
by A verified traveler
Posted 16 Apr 2024
Just exactly how we’d imagine our stay in this iconic Miami institution. The location, building, facilities and service exceptional. Brunch was amazing and wish we had more time as only one night in transit. We will be back
Comment from Hotel Management
21 Apr 2024 by Managing Director, Hotel Management
Dear Janice, thank you for staying at the Biltmore and for your kind words. We are looking forward to welcoming you back. Regards
by A verified traveler
Posted 14 Apr 2024
The Biltmore is a wonderful hotel. It’s a beautiful property - think of a Las Vegas hotel done with class. Beautifully decorated throughout in a mixture of Spanish and Italian Renaissance architecture. The enormous swimming pool is the biggest i’ve ever seen. Like a couple of Olympic pools joined together!!!
My junior suite was beautifully decorated. My only complaints are the size of the bath - too small - and the lack of drawer space. The last one is odd given the size of the room.
Had a fantastic buffet breakfast and the food shop does amazing stuff to take away.
The area around the hotel is very residential so to get to restaurants and shops you will really need to drive. But it keeps the place very quiet and provided very nice walks admiring all the houses.
Comment from Hotel Management
21 Apr 2024 by Managing Director, Hotel Management
Dear Laurence, thank you for staying at the Biltmore and for your kind words. We apologize for the bathroom space not meeting your expectations and are looking forward to welcoming you back. Regards
by A verified traveler
Posted 11 Apr 2024
Fantastic. I can't believe I have not stayed here before. I ate lunch, I used the spa, I had dinner, I used the pool. It was phenomenal. It was elegant and quiet, just the way I like it.
Comment from Hotel Management
14 Apr 2024 by Managing Director, Hotel Management
Dear Yolanda, thank you for staying with us and for your kind words. We look forward to your next stay. Regards
by A verified traveler
Posted 11 Apr 2024
Beautiful property, meticulously cleaned room. Private balcony was amazing.
Comment from Hotel Management
14 Apr 2024 by Managing Director, Hotel Management
Dear Daniela, thank you for staying with us and for your kind words. We look forward to your next stay. Regards
