Ratings based on 39 Verified Reviews

4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 May 2023 on Ebookers
Felt really welcome. Amazing property and beautiful spa. A must see
1 out of 5
by A verified traveler

Looked like a really nice place...

Posted 28 Jul 2019 on Hotels
Booked for our family with small children and pre-paid the day before, expecting a tranquil 2 nights stay with good food and wines. Drove for 5 hours to get to the hotel. Ten minutes before arrival we got a call from the property letting us know that there had been a mistake and they had no rooms available for us. The lady working the front desk tried to find another room for us at another property and eventually succeeded. We got booked at an Italian sport hotel full of youngsters partying all night. Our kids could hardly get into the pool because of the pool party going on. Not exactly what we were looking for. No refund or compensation was offered.
Comment from Hotel Management
31 Jul 2019 by Reception, Hotel Management
Dear Mr Christian, I apologize on behalf of MASSIMAGO once again. This never happens to us before: we had an overbooking during the night and I have no explanation of how it was possible. I was not informed of the pool party in the other hotel, the one you overnighted. Hopin to make you happy, we offer you 2 nights for free at our MASSIMAGO WINE RELAIS within next year: a flat with AC system (whose price a night B&B will be EURO180,00) including swimming pool. Hoping to have the chance to welcome you and to "cancel" that unhappy overbooking while make you satisfied in our amazin place. Please keep in touch for an advance check of availability of this flat. Hoping to receive your reply. best regards, Reception
5 out of 5
by A verified traveler

Posted 10 Mar 2024
Un posto magnifico in tutto
5 out of 5
by A verified traveler

Paysage incroyable

Posted 18 Aug 2023 on Hotels
Site avec un paysage incroyable dans les vignobles de Valpolicella. Très belle piscine. Seule inconvénient c’est qu’il n’y a pas d’air climatisé dans les chambres, car c’est un vieux bâtiments. Les chambres sont toutefois très bien!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2023 on Hotels
3 out of 5
by A verified traveler

Posted 4 Jul 2023
Die Ankunft und Rezeption war überaus freundlich und familiär. Während des Aufenthaltes glich der ungepflegte Pool (teilweise grün mit Algen) einem Freibad- für die Hausgäste war kein Platz am Pool bzw waren bis zu 20 Personen mit Musik etc im/am Pool. Der poolservice an sich war eigentlich nicht vorhanden und man musste nach ewigem warten alles selbst zum Pool schleppen- für ein derartiges Haus unmöglich. Das Frühstück war ebenso ein bitten und betteln und das Service komplett überfordert und extrem unterbesetzt. Frühstück war bis 10:30, ab 10:00 wurde das Buffet bereits peu a peu abegeräumt und die Auswahl war katastrophal! Der Park wirkte insgesamt leicht ungepflegt und es fehlte auch hier Personal! Im ganzen kann ich leider das Hotel nicht empfehlen obwohl es herrlich liegt und schön eingerichtet ist, aber für den Preis gibt es in der Region mehr Service!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2021 on Hotels
5 out of 5
by A verified traveler

Posted 28 Aug 2021
De locatie is absoluut breathtaking. Eten, service en wijnen allemaal topniveau. Highly recommended
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2021
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2020 on Hotels
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