Ratings based on 1,973 Verified Reviews

4.8 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Conroe

Posted 4 May 2024
Good location. Professional staff and service. Free valet parking and free bar are wonderful.
5 out of 5
by A verified traveler

Posted 3 May 2024
The staff is outstanding and the location can’t be beat for taking in all the central histórico sites. The hotel balcony restaurant has a view of the Zocolo that can’t be beat. The Jr suite we stayed in was gorgeous with a view overlooking the Zocalo as well. The historical architecture of the hotel lobby is inviting, throw in complementary coffee, soft drinks, water, and snacks; and what’s not to like?!
5 out of 5
by A verified traveler

Posted 3 May 2024
The place is at the perfect location to enjoy the Historic Center.
4 out of 5
by A verified traveler from Albuquerque

Posted 3 May 2024
Good location
5 out of 5
by A verified traveler

Posted 2 May 2024
Great hotel! Highly recommend.
5 out of 5
by A verified traveler

Posted 2 May 2024
This place has a lot of great amenities, including free delicious snacks and BEER. 10/10 would recommend for anybody wanting to stay downtown Mexico.
5 out of 5
by A verified traveler

Posted 2 May 2024
Favorite hotel
Comment from Hotel Management
3 May 2024 by Francisco García, Zocalo Central’s General Manager, Hotel Management
Dear LanzhuDear AngelWe feel truly grateful to read that your stay in Mexico City was enhanced by your experience with us and that you would choose to stay with us again.I hope you can visit us again, very soon.Best Regards
5 out of 5
by A verified traveler

Posted 2 May 2024
Top notch service, super view on rooftop bar, best location.
Comment from Hotel Management
3 May 2024 by Francisco García, Zocalo Central’s General Manager, Hotel Management
Dear DylanThank you very much for your comments and for taking the time to write this kind review. I am also happy to know that you were able to enjoy our privileged location to enjoy the view from the Balcón del Zócalo restaurant and the service of our staff.I hope you can choose us again for your next trip. It would be a pleasure to serve you again.Best Regards
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024
5 out of 5
by A verified traveler

Posted 1 May 2024
Excellent stay! We are definitely staying here again.
Comment from Hotel Management
2 May 2024 by Francisco García, Zocalo Central’s General Manager, Hotel Management
Dear JeribaiThank you for taking the time to share your comments. I am glad to know that your stay at Zócalo Central was excellent and that you had an incredible time in Mexico and with us.I hope you can come back very soon. It would be a pleasure to serve you again.Best Regards