Ratings based on 973 Verified Reviews

4.6 out of 5
79% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Front Desk Team, Hotel Management
Estimado Huésped, Apreciamos nuevamente su preferencia, así como sus comentarios.Esperamos tener el placer de su presencia nuevamente en esta su casa The Paragon Santa Fe. Saludos
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Definitely a great place to stay. We were very pleased with everyone there. Felt very safe and comfortable. Highly recommend!!!!!
Comment from Hotel Management
11 Jun 2024 by Front Desk Team, Hotel Management
Dear guest,We appreciate your preference, as well as your comments.We hope to have the pleasure of your presence again in this your home The Paragon Santa Fe.Greetings
5 out of 5
by A verified traveler

Posted 28 May 2024
My family and I enjoyed a very pleasant weekend stay at The Paragon Mexico City Santa Fe. The staff was friendly, professional and attentive. They took really good care of us, especially Jorge who helped us both arriving and departing. Property was clean and well maintained. Nice breakfast and gym. Great location close to tons of shopping and dining options. We highly recommend.
Comment from Hotel Management
29 May 2024 by Rodrigo Gonzalez, Hotel Management
Thank you very much for taking the time to share your comments regarding your stay at The Hotel Paragon Mexico City Santa Fe.Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.
5 out of 5
by A verified traveler

Posted 28 May 2024
Thanks
Comment from Hotel Management
29 May 2024 by Rodrigo Gonzalez, Hotel Management
Thank you very much for taking the time to share your comments regarding your stay at The Hotel Paragon Mexico City Santa Fe.
5 out of 5
by A verified traveler

Posted 19 May 2024
Excelente hotel!
Comment from Hotel Management
22 May 2024 by Front Desk Team, Hotel Management
Estimado Huésped, Apreciamos nuevamente su preferencia, así como sus comentarios.Esperamos tener el placer de su presencia nuevamente en esta su casa The Paragon Santa Fe. Saludos
5 out of 5
by A verified traveler

Posted 6 May 2024
Comment from Hotel Management
29 May 2024 by Rodrigo Gonzalez, Hotel Management
Muchas gracias por elegir The Hotel Paragon City Santa Fe.
5 out of 5
by A verified traveler

Posted 6 May 2024
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Comment from Hotel Management
7 May 2024 by From Desk Team, Hotel Management
Estimado Huésped, Apreciamos nuevamente su preferencia, así como sus comentarios.Esperamos tener el placer de su presencia nuevamente en esta su casa The Paragon Santa Fe. Saludos
4 out of 5
by A verified traveler

Posted 3 May 2024
el agua de la regadera escurre hasta el cuarto, haciendo peligroso el pasillo. No había servicio de conserje o botones.
Comment from Hotel Management
5 May 2024 by From Desk Team, Hotel Management
Estimado Huésped, Apreciamos nuevamente su preferencia, así como sus comentarios; los cuales tomamos muy en cuenta para mejorar nuestra experiencia. Le deseamos un buen viaje.Saludos
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Second time staying there. I will come back for sure.
Comment from Hotel Management
30 Apr 2024 by From Desk Team, Hotel Management
Dear guest,We appreciate your preference, as well as your comments.We hope to have the pleasure of your presence again in this your home The Paragon Santa Fe.Greetings
5 out of 5
by A verified traveler from Guatemala

Posted 29 Apr 2024
Comment from Hotel Management
22 May 2024 by Front Desk Team, Hotel Management
Estimado Huésped, Apreciamos nuevamente su preferencia, así como sus comentarios.Esperamos tener el placer de su presencia nuevamente en esta su casa The Paragon Santa Fe. Saludos