Ratings based on 995 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
by A verified traveler
Posted 29 Mar 2024
El recepcionista nada educado.
Y no hay estacionamiento
by A verified traveler
Posted 23 Mar 2024
Very good!
Comment from Hotel Management
26 Mar 2024 by GERENCIA DE OPERACIONES, Hotel Management
Good day Roberto,We greatly appreciate your comments.
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
26 Mar 2024 by GERENCIA DE OPERACIONES, Hotel Management
Buen día Larisa,Agradecemos mucho sus comentarios
by A verified traveler from Grand Prairie
Posted 10 Mar 2024
The staff was horrible the condition of the hotel was horrible
Comment from Hotel Management
12 Mar 2024 by GERENCIA DE OPERACIONES, Hotel Management
Good day Erika,We greatly appreciate your comments.
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by GERENCIA DE OPERACIONES, Hotel Management
Buen día Danae,Agradecemos mucho su valoración
by A verified traveler
Posted 24 Feb 2024
.
Comment from Hotel Management
12 Mar 2024 by GERENCIA DE OPERACIONES, Hotel Management
Buen día Efrain,Agradecemos mucho su valoración
by A verified traveler
Posted 3 Feb 2024
All good
Comment from Hotel Management
8 Feb 2024 by GERENCIA DE OPERACIONES, Hotel Management
Good day Andres,We greatly appreciate your comments.
by A verified traveler
Posted 27 Jan 2024
Everything is close
Comment from Hotel Management
1 Feb 2024 by GERENCIA DE OPERACIONES, Hotel Management
Good day Adolfo,We appreciate your comments, it is good to know that you liked our location
by A verified traveler
Posted 25 Jan 2024
The hotel is unfortunately decaying; the hotel is not what you see in the pictures, they even display water bottles and they don't give you anything... the staff on the front desk is extremely rude, and the rooms are poorly cleaned. When we arrived at the hotel, they gave us the wrong room because they were full. We went to the room it smelled like cigars; the pillowcases were dirty, and with stains, we complained they gave us a 2nd room and told us the room we booked was going to be ready the next day this was a bit cleaner, but you could find hairs from other people on the bed. The next day, they gave us the room we booked; this one had a bathtub with pubic hair on the walls and hair inside the bed sheets.
The only good thing is the location, but besides that, it's overpriced for what they offer and the condition of the hotel and rooms.
If you have more budget look for another one as I don't recommend this one
Comment from Hotel Management
1 Feb 2024 by GERENCIA DE OPERACIONES, Hotel Management
Good day Ernesto,We greatly appreciate your comments.
